Journeys

I went into Journey's a couple days ago just to look at some shoes for Christmas. Icky was the employee that helped ne the whole time. At first I thought her name was a little silly but she was a great help and amazing. I didn't expect to buy more than one pair of shoes but I came out with shoes for me and my mom, a pair of socks, and some shoe protection/cleaner, I think it was called creep or crept (I can't remember.). Overall I loved my experience there and would love to give my personal thanks to Icky. She was very helpful.

My boyfriend and I visited over the weekend to make an exchange and a return. Monix, the woman who helped us was amazing! We had an issue regarding the return as it would not allow her to process, and she waited on hold with the higher ups for at least a half hour very patiently. She was finally able to get the problem resolved and did so with a smile. She was great!

I’m glad that journeys is still apart of the mall, I’m happy that i can find Vans shoes there, and more reasonably priced than at the Vans outlets which is just a hallway away. I like how open and attentive the staff was; although felt frustrated and embarrassed that I didn’t know what size shoe my daughter needed because every shoe varies and she in the 100% for her age group. So she doesn’t fit anything her size. The ladies here were very patient with me and helped me , I wanted to leave because I’m not good in public settings but last time I shopped online at the Vans official site I was super disappointed. I’m so glad I went in today and thankful that the employee helping me was understanding . And we left in converse that she was dancing the whole way home in .♥ Thank you !

I went there the other day just to window shop on 4/18/18. One of the employees was an out of this world Sales Man. He should be selling cars, not shoes. They ended up not having my size in the shoe I wanted, so he brought me multiple options of similar shoes and then offered to order them for me! I received the shoes 2 days later at my front door. It was so easy. I missed his name but the employee number on my receipt was 368369. He was friendly, outgoing, knowledgable about the product and shipping process, and good looking (that always helps lol.) He even convinced me to buy no-show socks & I am so happy i did cause they look great with my shoes! He's was great employee and sales man, if he isn't a manager, he needs to be! Great experience. Not only was he great, but the other two employees there were also friendly and I noticed them greet every single customer that came in while I was there. They were eager to please!

Staff is always so sweet and helpful

Great selection of Dr. Martens boots. The staff was very friendly and helpful in getting me in my new shoes. They provided pletty of sock options as well.

Rob deserves a raise and promotion. Most helpful. Stopped what he was working on and helped me leave with both what I wanted and needed. Very personable. Go see Rob!!!

The employee was great. Helped so much. Would give 10 stars 🌟 if I could!

The staff helped me find exactly what I was looking for. And were courteous send quick. Very knowledgeable

Manager is a very friendly people person, he helped us right away.

The employees are so sweet and friendly!

Awesome shoe selection and the staff is always on point!

Awesome customer service.

This is my store!

Great service

Best Journeys in town