7-Eleven

The lady working the additional counter was extremely friendly and fun. The store looked very clean and well stocked.

This is my fiancé’s favorite one to visit. They know him by name and are always very sweet to him!

I just love 7-Eleven everything so nice. Thank you 7-Eleven

Very FRIENDLY and was greeted with a smile!😁

Très pratique comme commerce de proximité.

Queen's store in courteous staff

Ok

I think due to being overworked most of the staff have no ability to give customer service. Please hire more staff so everyone gets sleep and people can remember how to smile and speak to customers.

Customer service has left the building. Today was the worse. No smile or anything close to politeness, staff never acknowledged my presence with a word or nod of head. It took a line of 5 or 6 people to get the 2 staff members into a form of action. It really upsets me when im spending my hard earned money to be greeted with the Rolling of eyes and sighing. I will take my business somewhere else after today. Over the past year I've noticed a steady decline in customer service.

Worst customer service! The man at the front counter was extremely rude. Didn't even acknowledge you when you come to the counter. I wanted to use my $1 dollar reward but he kept clicking off the screen, still not saying a word. Then the payment wouldn't go through and he would just stare instead of saying the payment didn't go through. He told me to never come back. Terrible place! You're better off driving down the road to Wawa or 7/11 where at least you will be acknowledged!

Worst customer service! The clerk with the broken glasses with ugly orange tape was very rude. A Customer is a customer! Doesn’t matter if its an online order or in person! People who were polite to that person received very bad service with their items literally thrown or slammed at them. Please fix things, always loved 7/11 but one persons attitude can break the flow of loyal customers.

The reason why I vote 1 stars out of 5 is because every time me and my family go into this 7 Eleven and the one on Lynnhaven Parkway by Independence, the staff never wear their masks. I know wearing masks stinks but it is for everyone's safety! I would not recommend you go to this 7 Eleven and or the one over by Independence because you are putting yourself and everyone else at risk to getting COVID-19. Please stay safe everyone!!! :) Also, the staff aren't mean but they aren't following safety precautions!!!

Horrible since they changed management a couple years ago. The employees never took Covid protocols seriously and sometimes don't wear masks, but yet there were times when I would have to leave my purse with an employee to hold it at the door when walking in. Don't understand that one protocol. Some workers are friendly, some not so much. Only go there on occasion now, and I live in the Kings Grant neighborhood.