Cricket Wireless Authorized Retailer

Clifton and Aaron were very informative, polite and professional. They got us new phones a a very good price! Highly recommend to others!

Clifton gave me the best experience with joining a new carrier. I'm starting life over, going through a divorce. I needed phones for my daughter and I. He really hooked me up with the best phones and helped me sign up for the lifeline program. He's such a sweetheart.

Went to transfer a phone, got Aaron he was great, very fast an accurate on what he was telling me
Will go back if I need more help or another phone

Aaron Cliffton are amazing with their customer care and helping us figure our phones out best representative and manager ever

Clifton and Aaron were wonderful. We got great phones for a fantastic price!

Great service, we have been cricket users for a while now, all 4 of us... And recently purchased a new iphone! Will continue going to cricket in the future, thanks

My first time visiting Cricket Store on Dual Highway I was greeted by smiling faces. Clifton and his coworker were very professional, welcoming and patient. I've been to other Cricket Stores and this store is by far the first one I've felt met me with complete care, professionalism and consideration. I will be back.

Nice service, the workers help me a lot, and the line its very good

These people are thieves. Do not go there. They are THIEVES!! They are selling free phones for very high prices. Cricket has been notified. Authorities need to arrest them and close the doors. Stay away!!!

Danielle was awesome. Great patience in getting our phone transfered. Very professional.

I was in need of adding a line and phone to my account. Wow, Yasmin was amazing! She went above and beyond to help me. I was at work and she had everything ready for me when I arrived on my lunch break. She is a huge asset to Cricket! A hardworker and truly cares for her customers. Thank you Yasmin! You're the best!

Andre gave us the best customer service we've had in quite sometime. He went above & beyond the call of duty. I wish more businesses would have a "Andre" to wait on them.

The store manager Clifton was professional and respectfully. I will be back and recommend my friends. JEFF

Alexandria was fantastic. She helped me pick the right phone for my the right price and helped me understand all the features. Didn't try to make me buy something over my pay limit.

I spontaneously switched from Sprint to Cricket because I just couldn’t take it anymore, and I had a great experience. There were two staff there who provided excellent customer service. They answered all my questions, gave me a detailed explanation of the process, and were able to start my new service within half an hour. Even though I’m a brand new cricket customer, I can honestly say my experience is already far better than what I went through with Sprint for a year.

Good evening cricket wireless.I would like to share with your office the experience I had with your sales rep Yasmin at the Hagerstown Md. Store. I came in the store this evening wanting to separate my cellphone number from a joint payment plan that I was on with my girlfriend due to domestic issues I am currently having with her. When I explained the situation with Yasmin she went right to work to try to get me off the current plan working and talking to cricket reps at a central office. They were hard to follow and understand and Yasmin took my phone and tried to talk them through step by step to get them to understand my situation. The scene escalated when my girlfriend found out what was going on and started to buck the issues and would not cooperate. Yasmin kept her cool and went so far to contact my girlfriend
on my phone and try to go to bat for me and persuade her to give us the info we needed to make the changes. I feel she was wonderful calm, and professional all in one package tonight. Please keep her on your staff an promote her and acknowledge her valueable public skills. I was so glad to have her helping me tonight. I just wish the other cricket reps that she was working with would have been as good as she was, because they were not. Thankfully you. Todd

Michelle was incredible with helping port over my wife and I's new phone plan. Explained everything in detail with us, and went above and beyond with everything we needed. Definitely recommend!

Alexandria is amazing! She has assisted me with my Mom's phone and account. She demonstrates extreme knowledge, is friendly and very patient. I love working with Alexandria.

My phone flew off the hood of my car yesterday, went straight to Cricket and Clifton was awesome 😎 getting me a great phone 📱 and outstanding service!

Michele the manager went above and beyond and helped me ! I issues with the phone twice. I came right in and she fixed them immediately! Very professional and very polite! Very clean and organized store. Very well stocked