The UPS Store

Brought some unusually shaped items from the gem show (obsidian bats) in to be shipped to Massachusetts. The owner was helpful, offered suggestions and let me choose what options I thought were best. Items arrived in perfect condition, will be back next year!

Excellent customer service! I appreciate the staff person who helped me today even though it was closing time.
This is the only store I use for shipping, Amazon returns and notary services.

Ehab and Blake are a fantastic team, offered incredible customer service and truly handled everything with care. This will be the store that I refer any of my future clients to, and will be the only store I work with for shipping moving forward.

Blake was extremely helpful in helping my mom with a Amazon return. Even helped her change it so she could drop it off instead of mail it in herself. Was very polite and had a kind demeanor. I highly recommend this store especially if you need help.

Had the best experience today with the lovely people who work here. They were helpful and patient with me! I sent certified mail for the first time and they walked me through the steps flawlessly while also helping a dozen other customers get in and out! Thank you kindly!

The staff is always willing to help. They always greet me with a smile.

I walked in with a box of goodies for my daughter who lives in Virginia, and the first thing that came out of my mouth to the lovely man at the counter was I need a bigger box, lol. He quoted me the price for a larger box with shipping and packing materials and it was quite high. But he did also look me squarely in the face and say we can close this box and tape it crosswise and it'll be fine. And it was! Note to self: when you buy a set of Lands End king size flannel sheets and decide to wash them not once but twice for your daughter before sending them to her, the volume of said sheets increases and does not fit into the original box that they were sent. I also included Neutrogena Rainbath, and bottles of shampoo and conditioner, and Downy fabric softener sheets, because those really do make clothes smell like home which brings a lot of comfort when you are 2,000 plus miles away from your mom. Nonetheless, we have a very happy ending with my parcel costing about $43 to send from Tucson out to Virginia UPS ground, and because it weighed almost 14 lb 😁 this is a great location with wonderful people working here, as it is the second time that I've come to this location because it's so close to where I live. You have a friend in me, and because I have a friend in you! Thanks for your help today. You rock 🌟

I have nothing but great experiences at this UPS store. They are always helpful, friendly, and quick.

Great staff. Always helpful.

My Favorite UPS store, they are friendly, helpful, clean and knowledgeable folks at this location.

Excellent, friendly service.

This place is great Always in and out in two minutes.

Friendly, helpful, and knowledgeable staff at this location

Very nice and clean place. Perfect location

Fast and efficient service, with nice employees

They don't answer the phone. They let it ring and ring and hang up.

Honestly I'm not fond of this ups anymore. I return things to Amazon many many times a week and now suddenly it's all about this kiosk to return things . I was also told that the employees no longer return Amazon things for customers unless there is an issue . Every time I have to use this kiosk, it is nothing but a headache. Paper is out or it's not scanning properly or these bags we need to place items in are gone or it's just being buggy . I understand it frees up employees when it's busy but when it's just a scan to return something , it always takes much longer for me to use this irritating kiosk and in the end still need to wait in line to ask for help with the kiosk than it would the employee that isn't doing anything . This ups was a wonderful addition and so close to me to return things until this kiosk was installed and now suddenly it's all up to the customer to do what ups used to do for us

Manger prefers not to talk to customers. And said so herself in front of other customers. She also said customer should use Amazon return kiosk instead of using them.