Cougar Byte

This place is great! Matthew knows so much about computer technology and repairs, and he was incredibly generous with his time to help me with an issue I was having with an old Macbook. This is your friendly neighborhood computer store, right on the UH campus.

The customer service was very kind and polite to me when I gave them my computer. They were also very efficient and solved the problem with my computer by the next day. Overall one of the best IT fixing experiences I have had.

Great service and low prices! I recommend that all UH students do their tech shopping at CougarByte!

Dont know what Cougar Byte has planned. Shout out to Chris helped get my hard drive formatted real quick. Thanks U Of H. Go Cougars!

Absolutely love my new Dell computer!

Great place for laptop repair

Great environment, great people, and great prices!

Service is really awesome.

Great help. Fast response.

It's a convenient spot to get what you need when you're in a pinch and the staff know what they're talking about. I recommend shopping around to find the best price before coming here. Be prepared to pay top dollar otherwise.

Service tends to take quite a while, and they can be rather pricey, but they will get the job done.

Overpriced for what it is

Recently, I took my laptop to this store and asked them to diagnose why it freezes at startup. I paid 20 bucks and they told me that we will not guarantee to fix it but we will diagnose and troubleshoot it for sure. They told me that the hard drive must be tested first.After a day, they called me back and told me that we were not able to take the hard drive out because it was stuck to its case! At the end, I had to picked it up with no refund. They just opened the laptop case by removing the screws and charged me 20 bucks without any diagnosis. I believe that they are not specialist at all. I DO NOT recommend this store for diagnosing your laptop... Do not waste your money...