Staples

Great experience as always. Love seeing new ways to organize and improve my life. Really helps with the scatterbrained way of life in nyc. Great kind customer service and support. Love the location and it’s close to my home and my daughter’s school. Love the personal interaction you get when not buying online.

I can always find what I need at Staples. If I cannot find what I want someone is always close by to help me. The sales people know their products and can recommend alternatives or they go online to find what I need. Thank you Staples!

I came to do an in-store pickup of an online order for a printer. When the associate brought out the package, it was clearly very damaged. The manager explained it arrived that way, and took the initiative to ask if I wanted to take care of getting a replacement now. I agreed, and since there were none other in sto k at the store, the manager called the company on my behalf. Even after explaining in great detail my situation, anf all I wanted was a replacement sent to me, somehow the agent didnt understand what was wanted and walked us through on making this a return, which is what I didn't want because I had used a $15 coupon for my initial order. The store manager asked for the agent's supervisor, and even though I had to reorder the printer, the store manager put the order in for me really quickly. And on top of that, they even gave me a $25 coupon off my current order. Even though my printer is going to arrive later than anticipated, this Staples made sure I left satisfied with a positive store experience, and I would recommend this Staples to my friends and family based on their excellent handling of this situation.

Ahmed, Imani, and Josh were so helpful. They helped me save over $50! Great location with amazing customer service. :)

I went to print documents and buy some office furniture. It was very easy to print. All the people were very nice and helpful.

Went in to do a passport photo and the store manager caught an error in the photo and offered to redo it or a full refund.

Very much appreciate the attention to detail !

Came here to get passport photos and print the accompanying paperwork for the passport application. Artem took extra care when taking my portrait and made sure the final photo we printed met all the requirements.

Staples on 8th and Broadway are extremely helpful. The workers there are very knowledgeable

Great location. Helpful and knowledgeable associates.

The Staples associate, Artem, made my experience so pleasurable today. I have never been assisted by someone so earnest, kind & thorough before. I really hope he knows what a light he is in this world! And I hope his manager knows how fortunate they are to have Artem on their team. Thanks Artem!

I was greated with a welcome and the printing manager, Franklin, genuinely made feel valuable as a human; not a expectation when you are shopping in NYC. Great people and Franklin deserves a promotion.

For PreTSA:
Went there 5/15/2023, a AA young gentleman helps me with the PreTSA ID verification. He’s super nice and passionate, the store gives coupons while waiting the assistant. Thanks to him.

I printed some things for my wedding here and Franklin was AMAZING! I had to change some things around on the document, and he was patient and kind as I altered the project, printing me a sample during the process. Thank you, Franklin!

Always a lovely experience. David and his staff are welcoming, professional, and efficient. I have a few Staples locations to chose from near my home, but I tend to always go to this one.

Just an amazing experience here, had the pleasure of working with leslie i believe his name was for my daughters passport picture, we were in a hurry & she wasnt cooperating but he was so patient & kind, thank you!!

Best customer service I've experienced in NYC. Ample staff to ask questions and point you in the right direction. I wish more retailers IN NYC would be this helpful!

The tall gentleman working behind the counter greeted me with such enthusiasm and is a star! Cheers to you. The other employees were very kind as well

Tanya of the Copy and Print Center is great!! She helped me a lot, and always with a smile.

I'm very pleased with this location - Rubaia Helped me to create staples member card, and she was very helpful and kind - I wish I've had employees like her.
This staples location has a lot of products as well.

Highly recommended!

Andrea is the best. Thank you