Metro by T-Mobile

Wanted to upgrade my phone, knew what I wanted. They took care of me quickly and saved me a bunch of money! Great customer service!

I needed a new phone. I told them that I didn't want to spend a ton of money. They steered me in the right direction and I love my new phone. Awesome customer service.

I feel I had a Great experience with this metro pcs...please if you need a place that will help you ....go there...I love this guy thank you so much

Never had a problem. They even helped me find something affordable when I could not put much money into a new phone. No complaints here.

Jo Jo was incredibly helpful transferring my SIM to a new iPhone. He had 4-5 people in the store and somehow managed to get to me incredibly quick. This man also grabbed a chair out of the back for an elderly woman who had trouble standing. Overall an amazing experience because of this man.

I drive a half hour just to go see Frankie and Joe they are amazing every time I've gone in there they've been very helpful and have gone above and beyond to help me with all the issues I've had with mine and my son's phone I will continue to see them in the future for any of my needs.

I've been a metro customer for over 8 years. Just moved to the area so I went to this location for the first time to buy a new phone. The store was very clean. And the manager Frankie was very kind and knowledgeable, super friendly guy. I got the phone I wanted, and got hooked up with a case and screen protector. Would highly recommend this location. Good experience. Thank you.

Joe was awesome! He went above and beyond for my elderly mother and it is greatly appreciated! I will share my experience with family and friends and wish you all good vibes throughout your journey! Thank you for everything! *****

The most painless and, actually, pleasant experience switching to Metro PCS and getting a new phone. Our customer service rep Frankie got us signed up, data transferred, questions answered enthusiastically, and on our way within a reasonably short period of time.

Frankie was knowledgeable, knew the products, and told us the fine points of what we needed to know. His customer service skills are outstanding, and he held forth with eager friendliness. This is the kind of service, as well as attractive product deals, that will embolden us to tell others about them.

Very grateful here.

Frankie helped me in a very sticky situation, he helped me very quickly and efficiently and is very straight to the point. He got me in and out of the store and had my problem I had been dealing with for months fixed within 10 minutes. I would recommend the service, I would recommend Frankie and I most definitely would recommend the store 100%.

Big Joe was amazing. His customer service skills are excellent. He was attentive and knowledgeable about everything. It was a very good experience thank you so muchbig joe!

Im not the one to write reviews about anything to be honest. But this cell phone store was by far the best store i have ever been in. Right when i walked in the store was spotless cleanest cell phone store hands down smelled amazing. Very nice people running the store clean dressed came to the store wanting to switch carriers the person i did business with Frankie was very aware of what he was saying and everything he was saying actuate he wasnt just trying to make a sale he gave me a great deal on speakers and bluetooth not a rip off at all. I went to another metro store and just asked them the same questions and the workers didnt know half of what frankie knew and they tried to over charge me. So i made metropcs store in wixom my home store and i sent all my family to them very clean and honest people thank you so much frankie and team metro wixom for making it easier for me and my family i hope you see this

Great service and great customer service. The best place I have ever been to get a phone. Awesome prices and great products. I'm always scared I'm going to buy something to cheap this place test all their products before they sell them.

I could tell just by calling them the first time that this was a quality team to serve their customers. I was with Metro for 13yrs, and regretfully went to AT&T. So eagerly we will be coming back to Metro PCS. Big motivation is pricing and data and quality of service that Metro PCS provides. I was actually told by a customer service agent from the AT&T NOVI STORE, " That the reason they no longer do transferring data from one phone to another even if you already are a AT&T CUSTOMER". When I asked why they do this is to save AT&T money and make it easier so the customer does not have to wait in the store, and the money saved is for AT&T'S recent buy out of Turner.
I say all this because when my AT&T replacement phone arrived and the 4hr, nightmare started. First off it's a outside company that does a WIFY TRANSFER instead of in store. Twice during the SMART SWITCH the signal was lost and I now have half data on one as the other. Best part of all this is being thanked for being the best part of AT&T. I cannot wait to return back home to Metro PCS.

AMAZING first impression! It smells AMAZING in there, the metro man Frankie was AMAZING 👏 and helped with great speed and kindness!

Picked up a HotSpot device, in and out in minutes. Very friendly! Great service!

This is the best metro store I have ever been to. iv been dealing with the owner Calvin for years. he is a very honest person and always hooks me up!

We have been going to this store forever now it seems! They always take good care of us! Thank you!

Big Joe is a legend man lol he knew what he was doing!

It was suggested for me to get the Galaxy 5 on for my needs usually the other places try to sell you the most expensive cell phone around but they didn't just what I use and needed was it totally satisfied