CVS

There was a mix up with my son’s insulin prescription at another CVS location, I didn’t realize they had given him the vials of insulin instead of the insulin pens that he was prescribed until I had already gotten home. I live about 40 mins away from that location and didn’t have a way to get back, so I called my usual location, in Commerce, to inquire about regular insulin needles. Memphis was very apologetic about the mix up, he told me to come to the pharmacy and he would get the needles my son needed. When I got there, he apologized again, he had the needles waiting for me when I got there. He took extra time to explain everything and teach me how to administer the insulin. His product knowledge was great! He has an outstanding attitude, he was so polite, professional, and personable. I cannot say enough good things about him. Sadly, it’s not as common to receive great customer service these days, so it’s very refreshing when you do. I appreciate him for not only his superb customer service, but for him helping make it possible for my son to get the insulin he needed. A big big THANK YOU to Memphis!!!!!!

i would like to say kathy is amazing !!! she saved my dog in drive thru when he was having a seizure!!!

Best customer experience I’ve had in a long time! Chris engaged with and assisted every person who was in the store, was happy to accommodate requests for info, products, recommendations, etc, and the store was clean and well stocked. A rare gem in the current retail world and very much appreciated!

I have been going to this CVS location for the past year (2021 to present) and I recently noticed an improvement in customer service and the overall look of the store. I met Chris today, who is the new manager. He is such an awesome representative of this store and I feel that his managerial contribution is why it is so much improvement!!!!

The young guys at the front are very helpful and have always been a big help.
I cannot say the same for the pharmacy staff. I have never been as disappointed as I have been with the indifference and lack of concern for their longtime patrons.

Love shopping at this CVS. Everyone is so helpful and friendly!

The pharmacy team is very helpful. They go to work everyday and do their best, even when they are super slammed or short staffed. I understand when they have to rebill things/fix them for me I have to wait, especially at a busy time. I thank them for doing their best & trying to make sure every customer is helped & taken care of. I know it is stressful sometimes but they try to keep up cheery demeanors.

I’m really surprised by the negative comments here. Bob and Charlie have been great to me and my wife. The whole pharmacy staff have been wonderful. Haliegh and Sharon even remember our names when we go in. They are always busy but have never been too busy to answer any questions. As for the store part, it’s always clean and they always great me when I go in. Great people.

I went to the CVS IN COMMERCE GA. The cashier SKYLER ESCOBAR is AMAZING!!! The young lady is very helpful and so polite!!! Definitely recommend

I normally don't shop at CVS often. They are not a complete store but you got the necessities here. Quick in and out.

The cashier tonight was pure hell. She was miserable AND she wanted you to be miserable. She would not even crack a smile and made it a point that YOU see her NOT crack one. Never seen her there before, and also never had a problem with any staff there till tonight on Wednesday 2-2-22 …She had brown hair, was working front cashier.

Compared to the other pharmacies to choose from, CVS is a pleasant shopping experience. Store is clean and prescriptions are ready when they say they will be ready. The photo section is very efficient and fast. They do a good job with photos uploaded via the web and picked up in the store.

Prices are high unless you have a CVS card but generally you could find most stuff cheaper elsewhere. However this store is very clean, the pharmacy staff is knowledgeable and fast with orders. As is the CVS staff, they are all friendly and very helpful.

I enjoy seeing Ben when I visit this CVS! He’s such a happy guy with great customer service!

Kudos to the two ladies working the past Saturday who patiently assisted me printing a photo from my phone...it took awhile but we got it to work and the outcome was a well received birthday gift. Thanks so much!

Chris the supervisor is a awesome person and have a excellent energy thank you

Always pleasant and never too crowded. Employees are all very nice and helpful

I was warmly greeted and the ladies working were very friendly and helpful.

Love the pharmacy all the workers are awesome

Michelle is always patient and helpful!