Staples

The store was super clean and I had to say that the employee who was there was awesome! I feel bad I didn’t get his name! But I needed help with making copies and he was kind and knowledgeable. It’s tough now days the way people treat you sometimes in stores and restaurants. I appreciate the effort of this young man! 5 stars!

Brain, the Store Manager as well as ALL the staff, are AWESOME. As a woman, and you all know what I mean, I go into a place and know I will most likely be taken advantage of. Not ML Staples. I am treated with such kindness and treat with respect. I ask for a product and I'm taken to the best product that will fix my need. Not the most expensive. I have had nothing but amazing service there. Love it Love it Love it !!!

Perfect! Got assistance right away AND a Great Price of less than $65.00 on Fire w/ Alexa HD 8 with 2 year Protection Plan! Thanks!

Brian and his staff are amazing! The customer service here is excellent, they are always so helpful. I have to brag about Thomas in the Print and Marketing Services. He was so helpful with a dyi project I was working on. When we printed it was not printing to his satisfaction. He worked with a few of us until we finally got it right. The final project was amazing, I couldn't be more pleased with it. He is very knowledgeable and he was very professional and nice while he was working with us. I hope this store stays open for a long time!

I'm Mrs. MM--and as a senior citizen, after fighting through traffic, it's such a welcome relief to walk into a store where EVERYone is so polite and helpful. I found one shopping cart outside near my car, took it in, they helpfully sanitized it for me. When finished shopping, I left the cart exactly where I found it. (Grateful to have found it out there!) A store employee said she'd take it inside for me--I could have hugged her at that point. Always a wonderful experience at this store. We need to patronize our local store, folks, or else it will disappear....sad to say.

Well, a first time for everything here. I've never written a review before but felt I needed to. I'm 19 and getting ready for college. I decided to go into Staples to see what they had for school supplies. I was met at the door and asked what I needed. I told the person and was taken right to where I needed to be. I felt like I was a celebrity. This was an awesome experience. I told my parents and they stated that is the norm there. You will never be alone when you walk in there. Always very helpful my mom said. Thank you Staples for being in Moses Lake.

I went to Staples looking for an adapter cable. There were none in the store and no way to configure what was in the store to meet my needs. The Tech Sales Supervisor walked into the back and brought out his personal adapter which he handed to me. When I used it worked perfectly. Upon my return I had Sebastian order one for me just like his. This saved my company several days. Thank you Sebastian. Mark Ross

I don't understand how people can leave negative comments about a business and think it is funny. I have shopped at this store for many years and I have never received what I perceived to be bad service. Sure they get busy from time to time. Sure they make mistakes on rare occasion. However, the difference is they actually care. If you left without a smile i'd say its your fault. I have never had an issue that Brian or the staff could not handle or resolve. Keep it up Staples! I am glad you are here in our town.

I love using the Copy and Print Center. It makes it easy that I can email what need and have it ready when I get there.

As far as the rest of the store goes, the Store Manager Bryan and his staff do a great job at making sure every customer leaves satisfied.

Staples in Moses Lake is the only place in town where you should get your computer repaired. Laura and Marcelle Are the 2 finest computer techs That I have ever dealt with. They were very professional, very patient and complete experts at what they do. I can't recommend their services highly enough. Thank you.

We were in town to play in the dunes and needed to fax some documents on Friday that were very important. The two ladies in the copy/fax department went above and beyond to get our documents copied and faxed quickly. Will definitely return if ever needed.

I went in and the staff was so friendly and helpful. They could not fix my thumb drive, but it was not for lack of trying! I appreciate their efforts and even more, their attitude. I'll be back for more excellent customer service!

Brian and all the staff give stellar customer service! They make you feel like a valuable human being every single time you shop there. They even go out of their way to give you special consideration for the needs of your business!

Ain't nothing but the truth.Thanks to Melanie and Pepper and the sweet girl that came out to the car to get my buggy. Where I'm from I almost had a heart attack. This is how it's supposed to be when you spend money at a store. Staples needs to hold all of its stores to this standard.

I enjoy taking my laptop in for repair because I know they won't soak me for unwanted things. They do the job right. I love shopping in here too.

I love this place, especially the manager Kevin. Everything is so clean in there and the staff is so helpful with everything. I always use Staples first. I never have to go anywhere else. Love it!!!

Always have what I need and I’m always greeted by someone. AWESOME. If they don’t have what I need, I go online. It’s ok, it’s not the manager’s fault. Especially during this time. I’m super happy with the service from everyone.

Absolutely blown away by the customer service I receive here. Far and away the the best place to get office supplies. The associates are extremely friendly and went out of the way to help.

Manager priced matched a wire for me off Amazon. He saved me $30 and a wait for shipping. Friendly place to shop!

Excellent customer service