Aubuchon Hardware

Staff is very knowledgeable and always willing to help. Store always looks good and has what we need and Manager has alot of knowledge on all aspects. Won't ever get that at Lowes or home depot. Well done everyone.

My experiences with Aubuchon in Richfield springs, are nothing short of miraculous. Every time I enter the store I am greeted with a friendly associate. I can ask any questions and feel confident I will be getting a professional response. The owners are almost always there which is very comforting in a small town. Couldn't ask for a better local hardware store.

My order came in earlier than expected! Customer service excellent, very helpful. Quick and professional, a pleasant experience!

Awesome store. Great customer service, made me feel right at home. Very knowledgeable

It was a great experience I was out of town camping and had a broken awning and needed parts to fix they went above and beyond to get me what I needed even searching out back.

I needed a Bissett Vacuum and did a Google search. I found there was one in stock at Aubuchon. I called the store and the clerk patiently walked me through an online purchase. It was ready for me to pick up in five minutes. Great service!

Staff is very helpful and polite, and very knowledgeable. They go out of their way to keep their customers happy.

Very helpful and friendly. Just love their cats greeting us.
Thanks for everything

Amazing customer service! Always have what we need (and more), from animal food to hardware!

Always a friendly environment and very welcoming and knowledgeable staff. Always willing to help as soon as someone steps into the store!

Bought my potting soil online and got a discount!!! They brought it out to me and loaded it into my car saving my back!!!!

Derricks wife Carol here to say I am very happy with the staff, services, and supplies at this store. Always helpful in carrying out heavy purchases. Prices are marked a tad high but I still go there regardless to save a trip to Herkimer or Utica. Keep up the great customer service!!!

Excellent customer service with John and T every time I’m at the Richfield store!

Couldn't ask for a more helpful and knowledgeable staff than they have!

Ed is the man! Always friendly and helpful.

This store is extremely well organized and has so many amazing supplies. It covers items from homegoods, to pets, to lawn care, to carpentry tools. Great store and would recommend for people to stop in and check it out.

Well organized and friendly atmosphere. Staff member was persistent in finding the tool I needed and it made my job easier. I really like that store.

I needed help adjusting the color a bunch of paint that I had purchased at another store and they were super helpful! He took almost an hour of his time to make sure I was happy with the new color and didn't charge me for the addition of the extra pigment he added into the paint. Thanks so much! Great customer service!

We ran into a few “bumps in the road” when we picked up the trailer we ordered, but the staff was more than helpful, friendly, courteous and professional and made everything right
I purposely bought from a local store to support my neighbors and can not be more happy that I did

Excellent customer service.