O'Reilly Auto Parts

Jimmy gave Excellent Customer service! I pulled in in need of some help securing a mattress boxspring to a pick up truck bed.
He was so friendly and helpful when I really Needed help.
Grateful to him. He is an excellent employee and human being all the way around! Thank YOU Jimmy!!

William was awesome! I called three other auto stores looking for a battery. He was the most polite and pleasant person I talked to on the phone so I decided to go to this store. My uncle and I came in to test my battery and alternator. William was super helpful and knowledgeable. Thank you!

1. They greeted me when I arrived. That's a big one for me, especially if staff is close to the door.
2. They were respectful during my purchase. Another big one. Please don't talk down to me.
3. Clean and well stocked.

Very professional, it’s good to have local auto part stores around

On 02-10-2023 4:30p, I encountered some car problems after shopping at Trader Joe’s right across O’Reilly’s. My mom and I added up to be a Century and a half years old, so we are not the young and cute bunch, we know nothing about cars except driving it. I went into O’Reilly and explained the situation, William at the store gladly came out and check on our car for us, he is patience and helpful, he figured out the problem, we went back in the store, I bought the parts and he helped us fixed the problem. Thank you William! At my work, our customers will filled up a form and nominate the excellent worker for a daisy award, I hope your company can reward you for the excellent job you did. You made me a loyal customer at O’Reilly’s👍

Customer service at this location was awesome. Immediately dropped everything they were doing and checked my engine light! Very satisfied with this location and the help I received! Didn’t know there was high mileage seafoam either so this has to be one of the first places to carry it!!!! O O O OREILEYSSSSS AUTO PARTSSSSSS LOLOLOL

They minimize the annoyance of needing to deal with my car in every possible way. Context, I know nothing at all about cars. I went in there and mindlessly bought the wrong wiper blade. After finding this out the hard way, I was ready to take the L and just buy another one without returning it since I’d ripped open the packaging and pulled off the protective plastic strip. After I thought to ask them what type of blade mount my car uses (apparently there are more than one type…….) They were very friendly and went out of their way to make sure that I was actually able to return my wrong blade, something I had assumed was impossible. They even came out and installed it for me. This was all within the last hour of them being open on a Monday night. Kudos to these guys, I know where I’ll be going for my auto parts. Truly a model for customer service.

Had a wonderful experience at this location. John was very helpful. Helped me diagnose and fix the problem with my truck. Save a good amount of money in the process. Made my day! Thanks alot John. I will be back.

I went into this locations to ask if I had put the wire on my wheel cover correctly. Turns out I didn't. Josh showed me the correct position and then offered to show me how to tap it on. He then proceeded to pop the others off and put on the other 3. What a nice young man. I will definitely shop at this location from now on. Thanks again, Josh!

Great prices with extremely friendly and helpful staff. I was helped immediately upon entering and found what I need undercutting what I thought I'd spend. Definitely recommended to casual car people and modifiers alike.

Incredible service. Thank you Tobin for assisting me on the phone and placing my order for my parts which will be ready to pick up tomorrow.

Aiden was awesome. Very helpful with a great personality and attitude. Definitely recommend this location and will come back whenever I need

I went there to purchase the support lifts for a rear hatch which cost 90 dollars after tax. I wasn't happy having to shell out the money because lately I feel like my bank account is bleeding to death. They didn't have them in stock at the time but Sheryl told me that she'd have them brought over in 2 hours.

So, I went and ran an errand and received a call that the supports arrived. During the point of sale, Sheryl discovered that I'd purchased the supports 2 years prior and that they have a lifetime warranty. She could've just rang me up, collected my 90 dollars and sent me packing, but she didn't.

Sheryl had my best interest in mind and TOOK CARE of me. I couldn't be happier. She's always helpful and shows true integrity. If she's not the manager then corporate is clearly missing the boat!

Jason was extremely helpful!! So glad I went here over the dealership.

I am SO appreciative of O'Reilly's on Woodward. My battery died and it ended up being the alternator. Darrin at O'Reilly's helped me find a mechanic. They made a place for me to sit until they arrived. They went above and beyond to help me out and I am so thankful!

Bought rain x wiper blades from here just before winter and one blade broke today as I turned on my wipers. Went back here and Sheryl was very helpful and friendly. She pulled up my receipt thru my rewards membership and replaced it. Thank you so much again Sheryl❤❤ I appreciated it.

The staff at O'Reilly Auto Parts is fantastic. I came in for some windshield wipers and they put them on my car for me.

GREAT customer service.

Went in here with a coworker of mine after her catalytic converter was sawed off and stolen... we explained our situation to the friendliest sales guy I've ever met named Seth. Not only did he pick out the parts, but he even made sure they fit, modified them, and explained to us how to put all the parts together in order to fix the car. He went above and beyond in every regard.

I'll definitely be returning here whenever I need auto parts.

I love this place! So funny to say I love an auto parts store but everyone that works here is so nice! I have gone in for miscellaneous items such as car wash stuff, headlights, window wiper blades, etc and every time I have been greeted and helped right away. They are very informative when you don't know exactly what you are looking for too.

They are always super helpful.
Which is certainly important for someone like myself who may need a part and know nothing about Auto Parts.
I've been in there for five times and every time they have displayed encyclopedic knowledge and helpfulness.