T-Mobile Authorized Retailer

Sierra, Garrett and the gang were super helpful and efficient. The entire team worked together to provide a smooth transition from our previous provider. They thoroughly explained the offers and recommended cost saving options. I highly recommend working with anyone on the team.

P.S. Garrett, get some stools for those poor guys :)

Contrary to the previous review, myself and my husband had an amazing experience with Manager Garret, Rafael & Gia! We were there for many hours and saw nothing but kindness, patience and respect. So appreciate this type of service! Thank y’all so much!

I was in the store Saturday afternoon, because my phone was locked up. The staff was wonderful, especially Diana, who took care of me. Thank you so much, Diana!

Came here to get two new lines, new numbers, and new phones (iPhone 13s). Really expecting the process to be really drawn out, complicated, and pricey.
It wasn’t in the slightest.
This was my first time getting my own cellphone service, and Jon and Sierra were amazing. Extremely nice and helpful. Sierra even left and went to another store in town to get the iPhones in the colors that we wanted. They knocked the price down a ton and got me a discount. The transfer of our old phones to our new ones took like 30 mins tops (and I had over 1,000 pics and a ton of apps).
Anyway, these might seem like basic services to expect from a cellphone provider… but I was genuinely really nervous and really felt like they went out of their way for us.
I strongly recommend this store.

[Update] I returned here to update my device. I traded in my iPhone 13 for a 14 Pro Max. As usual, the staff was amazing. Sierra was super helpful and nice, even in the midst of having to help several people at once. Will definitely be returning in the future.

Goodbye Verizon, Hello T-mobile.
I made the switch this morning and it was absolutely the easiest transition ever..
Sierra had the complete process completed in less than 30 minutes.
And NO glitches of any kind.
Same phone, same number and no data lost.
Plus, I am now saving $35 a month.
Thank you Sierra for making this painless. 🌟🌟🌟

Store staff is Amazing with a capital G!!! Best service we have received in a long time! Clean and spacious store!! Q worked with us a little over an hour helping us with all of our difficult Sprint and T-Mobile issues!!! Derry the store manager was excellent!! That man has a lot of energy and kept us smiling and content the entirtey of our experience!!! If your looking for great customer service in a friendly and safe environment, this is the store to go to!!!

If you see any negative reviews, don't let it stop you!!! This is the place to shop

Yesterday I had incredible service at this particular store in South College station. Brenda was amazing and spent 45 minutes joyfully working to solve the issue I had with me phone. So grateful for T-Mobile’s customer service 🎉

Sierra and her team are amazing! Any time I step foot into this location I'm greeted and taken care of. I never leave the store unhappy. Love this location!

Friendly staff and fast service, I love coming to this store to make payments or if I'm going to upgrade. Brenda is always there to help always more concerned with the customer instead of their paycheck. Highly recommend!

Love You & Everyone associated with T-Mobile and all the beautiful people connected

Went there to transfer my 2 phones from AT&T, Jessica did a great, professional job; got my account transferred, kept my phone numbers, and had me on my way in less than an hour

Young man at store very polite and informative. Told me things to check out to help decide if apple is a good fit for me.

William joe sims

Brenda was very helpful and friendly and was very clear on everything since this is our first time changing carriers would definitely recommend going to her

Best tmobile in town. Always very friendly and knowledgeable staff. Thanks for your all your help. Also best service and best price for sure.

Excellent Customer Service

Super super friendly people and no wait time 90% of time! Love coming here.

Best T mobile around. Great service and people

Issy was Outstanding! Great Customer Service.

Nice and easy going staff.