BIGGBY COFFEE

Everyone was so nice. Store was clean and inviting. Staff made our visit enjoyable. Special shout out to Corn. Thanks

Very friendly service. Love the free shot Fridays with my favorite flavor, Michigan Cherry!

Always like this place but easy to overeat. Love the fried chicken. The dressing is perfect. If you don't like waiting for a table, come during an off-hour like 3pm. It gets really busy after 4pm and you could see an hour wait.

I came in around 3pm Thursday and was immediately greated by super friendly baristas and also immediately hit by a blast of almost unbearable heat and humidity. The barista's were smiling and taking my order while sweat was dripping down their faces, eyes bloodshot, and cold towels on their heads in an attempt to cool off. It was 76 degrees OUTSIDE and 85 degrees INSIDE THE STORE. (I took a picture of the thermostat) Even with the unsafe work conditions these girls gave me excellent service, smiling and joking through the struggle while telling me "this happens every summer." I asked them if they were allowed to open the front door and prop it open with the trashcan and they said they weren't allowed. They also weren't allowed to keep the drive thru window open for fresh air either. My question is what will it take for employee health to be taken seriously? An employee collapsing from heat exhaustion? Or will this only be taken seriously if a customer experiences a heat injury? Do better Schoolcraft, you're nothing without your employees and they deserve safe a work environment. 5 stars for the baristas, 1 star for the store.

Service was great, we ordered 3 drinks and they were perfect & fast

I have been to all the Biggby Coffees in the general area and this one is the best. The staff are always genuinely kind and even engaging (an unfortunate rarity nowadays). I rated the service a 4 only because they can be a bit slow at times. Still though, they are faster than the other Biggbys.

Quick, super friendly, great service when using the drive through.

My favorite biggby location around - they're quick, friendly and my coffee is right (and delicious) everytime

Not only is Biggby Coffee the best java shop option, the one in Cassopolis, Michigan has a few of baristas that should have a light shined on them. The first one's name is Nicole. She is always so cheerful and happy to greet everyone. With a smile on her face, she eagerly and meticulously fills each order in a timely manner. One to which my schedule is never rushed due to shotty survive. Another is her coworker Azreal. She always double checks my order and injects the experience with a warmth I walk away with. Definitely my favorite place to wake up.

First time trying this particular coffee shop and it didn't disappoint. The iced drinks were phenomenal, highly recommend the Chocolate Chip Cookie Creme Freeze, it was delicious. 5/5 stars, highly recommend!!!

Ive come here a few times a week, every week, for a couple of years now. i cannot think of a single bad experience Ive had here. The staff is always friendly and smiling, the service is very good, fast and accurate. I usually come with one of my three dogs (whoevers day it is) and they always offer them a dog biscuit. This location is a prime example of how different a small town location is compared to a customer experience in a city. Nothing but great people with great attitudes here.

Very friendly staff! Got two coffees and a bagel sandwich. They were all amazing!

Great staff and love the daily trivia while I wait for my Americano

I love the effects of sugar and 6 shots of espresso in a mint mocha. My buddy got a Carmel mocha something. The two of them was a whopping 15 bucks without a tip. The service was pleasant, fast, and courteous. I would recommend bigbys for an occasional treat, but unless you make considerably more than I do and can burn off a million calories a drink. Go for it.

Definitely my favorite location. Because while most bigbys are hit or miss, this one is usually spot on. Great service. Fast service. Good food and more importantly good coffee.

Fantastic service, food, drinks.
Honestly… the sugar free drinks are MUCH better than Starbucks. Great job!

The staff is always very friendly, the store is clean with a relaxed atmosphere. It is a small store but this is a small town so it is never crowded inside. The drinks are delicious! They are a bit on the expensive side but I can always find a coupon.

Absolutely delicious I think I found my new coffee spot!

Always like going there. Love their Hot Chocolate . I get excited when they have their Hot Caramel Cider in the fall my most favorite drink. Love the Cinnamon bear hot tea.

My favorite place for coffee and all of the other drinks that they sell. I like their muffins. All of the staff are friendly every time I go there.