Verizon

Friendly atmosphere as soon as I walked in the store. Josh answered all of my questions and was very knowledgeable and professional. I highly recommend him to anyone that needs help with their phone plan or future purchases.

Very nice and super helpful. Definitely recommend this store.

I have now been working with Cellular Sales as a sales rep for a year, but before I came to work with them they took care of all of my cellular needs for the company I own for at least the last 5 years! I always had a great experience and left with everything I needed! A great one stop shop so I could get back to business.

Jermaine outstanding customer service.He was very kind and please l during my service in the store.He helped me to keep my old #when it was hard he never gave up trying to find ways to help me. I would be more than happy to send customer to him. Very pleasant smile the entire time. Thank you so much Jermaine!!!

Jermaine took amazing care of us, he was with us every step of the way. He was very friendly and was great with our daughter. Great customer service. (:
We even laughed along the way.

Very good experience! !!! Got my new smart phone came from a basic phone Jermaine took care of everything ...show me how to navigation the Internet and hooked up the Bluetooth in my car I normally have to go to the dealership! Thanks Jermaine I will definitely be back to see you.

Jermaine was phenomenal!! He represented excellent customer service from the moment I walked in the door.I have worked with other employees in the store and received just as good of service. I am very pleased with my purchase and staff at Verizon Wireless and I am planning to be a customer for a long time

I had an amazing experience when I came to Verizon. Jermaine was very helpful and informative. He helped direct us into the best plan and phone that was affordable for us. I am still loving my Note 4 and love Verizon. Thank you Jermaine for helping us and me because US Cellular was horrible!

Nick was great to work with. He went above and beyond what I was hoping for. I will definitely be requesting him moving forward with all my Verizon needs. Thank you Nick!

Six star service was fantastic Jermaine was awesome took the time to get me into my new phone transferred all my info and showed me how to use it. Will be back to see him for anything he was the best! Thanks Jermaine

Jermaine was extremely personable and very pleasant to deal with. He handled my needs without any trouble and saved me well over $50 in costs and gave me real comfort that if I ever come back, I will be in good hands.

More than excellent service Jermaine set up my aunts phone email contacts and all he was so kind hearted . Outstanding attitude I would recommend him to anyone. Just exceptional service thank you for taking the time to help us .

Jermaine was great helping me with my first smart phone he did everything from contacts to pictures .He showed me how to operate it and was great to work with I would definitely be back to work with him! Very patient and easy to work with.

it was wonderful Jermaine is the most patient man on the Earth! I came in at 3:30 it is now 9. He has worked extensively and above and beyond the Call of Duty. I have been very dissatisfied with Verizon in the Charlotte Market and was here visiting when my phone died. I switch to T-Mobile but Jermaine brought me back.

When I came in to get my phone looked at there was quite a wait. Your rep Mark was with another client but must have noticed my uneasiness and excused himself in order to acknowledge me and said someone would be with me as soon as possible. It turned out he was ready to help me before anyone else. Being that I was so frustrated with the issues I had been having with my phone rebooting itself a lot he was able to assure me that he would handle it and get me on my way as fast as possible. He was very polite and knew exactly what needed to be done. I was on my way out in less than 15 mins after I was called to the counter. He has great customer service skills and impressed me; which is very hard to do as I have been in the customer relations business for over 25 years. You've got an awesome employee and should be certain to acknowledge him for a job very well done!!!

Your appreciative client,

Beth Winkelmann

Awesome experience Jermaine did something 611 could not he fixed with my phone .Great customer service he is the best rep I have ever had at Verizon he is the definition of service he made me stay with Verizon after wanting to leave I am glad he we was there to help me. I will always come to him for service thanks Jermaine.

I went in to the Verizon store to upgrade my phone. Jermaine was top notch with making my experience at Verizon Wireless unmatched with any other store or representative. He is the staple for what salesman and customer service should be. Thank you for all the help and information. I will be doing business with this store again.

Jermaine was the best rep I have had at Verizon .he was very nice and pleasant to deal with he showed us how to use our phones and set up the Bluetooth in my car. I will recommend him to friend and family.

My service was great. I got a new phone for mother's day. Thank you. Jermaine was fantastic very patient and kind thanks for everything I will be back!!!!

Lori Everett was great and solved our problem— dividing our account into 2 separate persons. She was speedy and calm and efficient and friendly. She very good with math and a cheaper plan. I recommend her a promotion from Verizon.
Sincerely,
Edwin B Cooper, MD