Macy's

I purchase some jewelry from the jewelry department and everyone there was so helpful and very nice. I also purchased a pair of women's sneakers and the sales guy got me the wrong sneakers so the assistant manager the got me the right ones and saved me some money.

thank you I appreciate you and your services

I’d love to tag the Clinique counter especially. Today we had above and beyond customer service from Glass. Their patience and thoroughness in searching for a product was kind enough, and then they surprised us with a truly generous moment. Thank you for making a special memory for my family today!

I love this store! Online is amazing!
Where I get all my colognes....I can't stop shopping! So many I want! 🤷‍♂ My Tom Ford, The New Wanted by Azzaro, Gucci Guilty & Bad boy are my favorite!

Great atmosphere.
Great service.

If you're a member, then you get an extra discount.
I like that.

I don't like that they don't have supima cotton crew tee shirts.

I will be back.

This store is fast and efficient handling returns. The sales are great too!

My family and I went shopping at Macy's. We went crazy shopping. We bought additional gifts for the rest of the family.. I loved it. I found everything I needed. Thank you Fam

I went to buy shoes. The young lady there was very, very helpful. She found me some shoes that fit at a decent price that I bought. I highly recommend her.
I wish I could remember her name.

Nice people, awesome customer servicebut not too much merchandise to choose from

Macys was very clean and staff was so friendly. You can definitely find great deals.

Great place usually. Not so great when I went to look for some socks for my wife. They had socks that looked just like men's socks. Went again recently to get some dress trousers. They had what we were looking for. Very straightforward.

Customer service was great. Got some really nice jewelry

Macy's might be aged like Fasshion Square Mall, but still keeps stocked w new merchandise like other upscale mall stores.

I'm very satisfied for the customer service from Sonia she was very kind and helpful pluss I really did feel confident and comfortable.

Toys R Us is back at Macy’s! Check it out!

The last time I was at this Macy's, it looked like it was going out of business. There were rows of racks with clothes tossed on the floor, almost no staff and the few who worked there looked demoralized and depressed. This was a few years ago.

I got a Macy's gift certificate, and rather than spend it online, I decided to visit this store. Wow, it's almost recovered to its heyday! There are again individual departments, salespeople manning cash registers, and it almost is fully back!

If you took the time to read this review, I hope you visit Macy's at Fashion Square Mall to help revive it. Online shopping is convenient of course, but photos will not show whether something will look good on you, the thinness or thickness of fabric, etc. Losing all our retail dept stores is something most of us would regret. Please help. Buy something there, so Macy's stays open, please!

Cheryl in the jewelry department has great customer service. She assisted us with a purchase and definitely was helpful. Customer service has changed in the last couple of years it's great to know there are a few good people who care. Big Thank you for Cheryl 😊

Everyone at Macy's Fashion Square is super helpful and friendly. Especially Veronica in bedding, she has exceptional customer service skills. Tammy, Tammi, and Shantal are all delightful too! It is worth making the trip to this Macy's as the service is 5 star!

First time shopping at Macy's. I got some good buys. Associates were very friendly and helpful

Good sales going on before Black Friday!

Nice store, friendly staff.