Nordstrom

So it’s just a few days before Christmas.
My bad; overcome with grief and just attempted to get on the hamster wheel?!
Decided to “pick up” at store.
I’m not firing on all cylinders. Ordered and the website allowed the order to complete without my email address. Ugh!
Arrived the next day with just a pic of money leaving my account.
The “pick up” counter people were so patient and sincere! They found my name and an order number and said give it a day. Came back a day later, still no email understandably, and the woman researched it, found me, found purchase … there will be a happy Grandson!
They had the right amount of manpower to handle the crowd. Wait in line was less than five minutes. Truly top notch experience. Not to mention they had exactly what I needed! I’ll be back!

Been shopping here for many years. Seen many changes, but the service and merchandise selection remains tops. It is my go-to place for most things, including gifts for friends and family. I get good advice from the gals in the cosmetic dept (including ample samples!). I like their shoe sales, too. Usually a very good shopping experience, even when I don’t buy anything :)

Did some shopping at the men’s shoe department and Stella (Associate) did a phenomenal job. He was so patient customer service, oriented, friendly, professional, and a really good sales person. I highly recommend him.

Had lunch at cafe. My arugula salad with wild shrimp was very good. The shrimp were much smaller than their display shrimp. Also when you charge almost $20 for a salad you can give me more than just a crust of bread. I bought a perfume and Jeanie was very helpful and pleasant . She has was the reason I rated this a 5

Anthony in the men’s suit department was very helpful and kind! He’ll take good care of you!

As always, Nordstrom comes through with great customer service!!! I was returning a purchase and bought something else- the whole process could not have been easier! I love Nordstrom's!!!

I walked into here after a long day at the beach, looking for a good shoe, I wondered how the service would be for a full bearded sunburned guy and it was great, 2 young white men in mens shoes found the perfect Hokas for myself and daughter and were patient and understanding with their time. Both professional and helpful they knew about comfort and balance in shoes and the service was what really stood out, highly recommend.

Debbie in men’s suits helped me immensely with my son’s graduation/prom suit.
He looked so handsome and she coordinated it with his girlfriend’s dress.
He accidentally ripped them and they are fixing free of charge. This is why I shop here for the excellent and sincere service.

Great selection of men's fragrances, and the samples available for some of the harder to find and high-end brands finally have me a chance to check out some colognes/parfum versions on my list forever! Very helpful staff who found me the size bottle I was looking for without pushing the more expensive versions or bundles. Easy shopping and worth the trip.

Terrific curbside pick up service. Definitely will use this service with more frequency

Great as usual; nothing to add other than some pictures of this peculiar Nordstrom.

Elham in sunglasses is really nice and helpful. I had some experiences before in Nordstrom but this time she was fabulous. She listened exactly what I need and was pretty patient. Thank you for this great experience and I'll back again for sure.

Leigh in the women’s section is amazing. So kind and helpful. Pulled items we had not seen. Knew what colors went with skin tone.

Lovely cafe to relax at while at the mall. Their tomato soup is amazing!

Nordstrom is Nordstrom but this review is a hats off to Sarah in the baby / kids department who went above and beyond to take care of an issue from start to finish. From the onset, she was extremely helpful in helping us pick out a stroller, going through the features and making the best decision. Went it came time to order it, she was effective, quick and made it happen with ease. And of course, when said $1k stroller had an issue after we used it, Sarah handled the problem with ease and ensured we got a brand new one a few days later. Nordstrom’s is lucky to have someone like her. Look forward to shopping in Sarah’s department for years too come.

Needed clothes immediately for interview Barbara was awesome and got me all set up even pressed my clothes and i was ready to go. Thank you!

High-end inventory with efficient competent staff. Watch for the sales.

Jenny at the MAC counter is the best!! I needed to replace my foundation with a tinted moisturizer and she sat me down until we found the perfect shade/formula. I was so happy with the products she used that I bought a powder and will be coming back for a concealer she recommended as well. She definitely is very knowledgeable, friendly, and helpful. Thank you!!!

I was in town from Houston on Friday and came here to purchase some cologne. Jill helped me out. She was very knowledgeable about the fragrances and showed me several that I liked. Jill is by far the most helpful, knowledgeable, and friendly person I’ve interacted with at any Nordstrom location and I really enjoyed dealing with her. Thanks again Jill!

They have the best Customer service around!