AT&T Store

Tim is awesome. He helped me so much and got my bill down a couple bucks. I'll be going to him only from now on.

Kenny and Tim provided outstanding service. They were very knowledgeable and went above and beyond showing me my new phones features and explaining everything.

Raul was super nice and super helpful with helping me upgrade my phone and activate my phone a few days later. He was the only employee working on the days I went and he did a great job assisting everyone who walked in the door. He even went as far as to help waiting customers instead of taking his lunch break. Raul is doing a great job and deserves to be recognized!

There is an AT&T store in Weathersford CT that employ’s someone who is not only an amazing person, but a true testament to humanity. I was in a very difficult situation I had lost a phone. New to the area with no family, friends, or established residence. This man sat and listened to my concerns helped me in ways that without him, I would have been able to help myself. I felt lost, and saddened by my situation that I did not feel would be resolved, he watched, he listened and without uttering a word made sure every I was dotted, and T was crossed. He calmly reassured me in his own way that things would be ok. He could have told me the procedure to have my phone replaced, and that would have been that, instead after hearing all that I was going through he said, just give me a minute. He found out that I was in a transient state living in my car, just starting a new job having no idea how to navigate the area without my phone, and without hesitating he went from a amazing employee to a phenomenal human being, and humanitarian. People like this are the reassurance that goodness still exists. He saw me, he heard me, and though I feel this way quite often he let me know you are not alone. It meant the world to me. This tremendous act of kindness did not go unnoticed. I hope this message reaches him somehow. I hope something happens for him that is unexpected but much needed. I hope blessings are unlocked for him even though he was just being himself. He will not be forgotten. Thank you AT&T for making the right choice with him. And thank you God for putting this man in my life when I needed it most

Tim was very helpful! He was very knowledgeable about all the merchandise.

My husband and I were in the market for new phones. We went to this location in order to look around at our options and was greeted by Juan. Juan made the experience so enjoyable, he had a great personality, was beyond knowledgeable, and really made the process seamless. He was open about the shipping time and we received the product much sooner than expected. Great customer service!

I cannot say enough positive things about Mike who helped me for over an hour fix my phone. I had a terrible time with the Glastonbury store, manager Bevy was rude and unapologetic and aggressive when I walked in asking for a new Sim card for my phone so I went to Wethersfield. Mike was patient and kind and fixed my phone that wouldn't go to the internet and just would receive calls. I was so grateful for his assistance. I will be back for all my att needs moving forward. Thanks Mike!!

Mike actually cares. He was super helpful and took pride in customer service. Unlike the useless assistance at the Glastonbury, CT store where they told us “maybe some team somewhere can help you on the ATT customer service lines”

Appreciate the Wethersfield team!

My husband and I came in to add our lines to his parents phone plan, and we had a wonderful experience. Our previous provider was giving them trouble carrying over our old phone numbers, and the manager, Rachel, did everything she could even though they stayed well passed closing. They never complained and maintained a positive demeanor and conversation the entire time. They are super helpful and we look forward to working with them again in the future!

extremely helpful and friendly staff. always makes sure their customers are well taken care of and their needs are met. If there is an issue, it is always quickly resolved with respect and patience. Adrian was helpful and knowledgable in the entire process and made sure all of my questions were answered. :)

Adrian always makes sure his customers are taken care of! He has the utmost professionalism and his technical knowledge is off the charts. The quality and attention to detail is thoroughly appreciated. With the times we’re in, technology has become more important for contact and convenience, and AT&T Wethersfield ensures you are provided for, treated well, and out the door as quick as possible!

My husband and I spent over 2 hours upgrading our phones with Jay. He was extremely helpful and answered all of my questions. The other two employees in the store were also really freindly, making the time spent there enjoyable. My only complaint is that their iPads, or the program they were all running, were slow. We spent a lot of time waiting for things to load on their iPads. That isn't the fault of the employees, though. AT&T should give those guys some better tools to do their jobs with. All in all it was a great experience and I would highly recommend this store for your in-store needs.

Adrian was amazing! Very helpful and was able to assist us with all our questions. He even took his time to upload an app to have our data transferred to our new phones. Thank you for everything we truly appreciate it.

I begrudgingly went to at&t Wethersfield to get a new phone as my old one passed on :(. Also, my family and I did not have a lot of time as we were heading to an event far away. So lets just say I didn't want to be buying a phone anywhere. However, I am glad we went to this store as other At&t stores are ok but often have way too many customers and not enough help or workers rush things along leaving uninformed customers making poor decisions about their phones, etc. The two gentlemen who helped us were great about keeping things moving along as we were on a tight schedule. But they were also patient with my questions and offered insights about things I had not asked about or even knew about! I felt well taken care of, not cheated or "sold to." Although it is a pricey business as with all phone carriers, I bought additional accessories knowing full well they would be cheaper elsewhere. I purchased them because I knew they were giving me their honest advice based on their experience with the products. They were very kind people who cared about the customer. I know I will always be in good hands there. I actually look forward to going back! Thanks Wethersfield AT&T!

Worked with Adrian on looking at new phones for an upgrade. He is super knowledgeable and friendly, really helped me make an informed decision. Would definitely go back and would definitely work with Adrian again.

Tim was so helpful. Fast service!

This location was incredibly helpful during all this COVID closures. We were able to recieve proper military discounts, update the account. Adrian and Jay were a joy to work with. As a military family we were so grateful for their help and support.

I recently visited this store and it was such a Great experience. Truly the best At&t friendly experts around and they even sell Direct TV now! I can now watch TV right on my phone with my Direct TV app. I would highly recommend this store to anyone that wants to save some money and get some Great service while doing so! Thank you guys so much!

After leaving the Newington location, my head was spinning with the new plans and how it worked, I decided not to upgrade, but when the new iPhone came out, I wanted to get one right away rather than waiting for one to ship. I tried out this store since it's right next to my house, I was immediately greeted by this attentive and friendly young lady, I expected to wait a half an hour for service like at the Newington store, but she was available to help me out immediately! She explained the differences between the new installment plans and the old two year contract in great detail, and slowly so I could understand. She ended up getting me into a new rose gold iPhone, I only had to pay the taxes in the store, she LOWERED my monthly bill, and I got an iPad mini for free!!! I will never go to any other at&t, and I'm going back next week so she can help me set up directv and save money on my cable too!!! Love love love this store and my new iPhone!!!

Was in and out no issues whatsoever! Sales associate Juan was very professional and answered all our questions. He was very knowledgeable and even went over deals best for us. Been coming to this location for years. Highly recommend!