Tommy Bahama Outlet

I had a wonderful experience with Tommy Bahama at Queenstown Outlets! Very last minute shopping to find a maxi dress for a wedding less than 24hrs later. It was the last store before heading home. Gretchen and Brooklyn offered a friendly greeting upon entering. On my way to the door I spotted a dress on a mannequin, but sadly not in my size. I asked if by chance there were more. Gretchen went in the back and came out with one she had ordered for herself. It was perfect! I was thrilled and Gretchen was genuinely happy for me. Tommy Bahama will be my fist stop from now on. Customer service seems to have declined in many retail establishments, which is why I tend to shop online. My experience at this store has renewed my enthusiasm to consider the bricks and mortar stores over online shopping! Bravo Tommy Bahama on having such wonderful employees. I hope you find a way to reward such positive team members.

Thank you to Gretchen, you are a great public face for Tommy Bahama. Gretchen was friendly, knew the brand, and personable without being pushie; a hard combination to tread. I look forward to coming back to the store because of the great service I received.

I am used to going into stores and the representative not paying attention to me. Be it that I look young, I dress frumpy, I am brown, or the representative does not care about the customer. I really appreciate Gretchen taking the time to help me out and I am excited about the options the store had, though I do wish they had a petite section😜.

Tommy Bahama Queenstown Outlet feedback:
Excellent merchandise…great sale discounts…polite, efficient staff.

Thanks Tommy…thanks Alyse‼

Team Member Mentioned (If applicable): Alyse was wonderful!!!

Sales associate Mark was absolutely awesome. His customer service just cant be explained in a review. The best service i have ever received in any retail store without question. This was my first purchase from any Tommy Bahama and they sure are of to a great start. Thanks for the experience Mark!

The representatives were very professional. They went all out to meet me at my point of need.

Great sale lady. Best I have ever had. The store has gorgeous clothing.

Love shopping here; just wish I had a lot more money with me. Great selection , and some good sales every so often. They also have 2X/3X for the big guys.

Great customer service! Good deals. Just wish they would have more sizes!

Great selection and staff (: plus it's the beginning of summer so the perfect time for their style of clothes

Love their stores. Great help there too.

Nice store, lotta selection and great prices too.

Excellent service

Great help anytime I shop here.

Gretchen was so helpful. I would return again.

Gteat clothes and prices. The two employees that were there were great.

Tommy Bahama's election for men and women is very good.

Love the selection and discount prices

Great people! Awesome selection.

Great selection and friendly staff.

The only thing I wear is Tommy Bahama.