Rite Aid

Whenever I come into this store the associates are always so friendly! Always greet me as I walk in and out of the store. And phenomenal pharmacy team! Very effiencent and this Sinking Spring Store is full of very hard workers! The new young man Samir in the front is a great edition to this rite aid store very respectful young fellow. Will forever shop at this rite aid!🔥🔥🔥

Always friendly, quick and fast service. Never any issues.

I like this store, the pharmacist is nice and the associates are friendly. Well kept store.

Very nice pharmacy staff, very helpful.

Never had any problems always so helpful

I love rite aid & the beautiful merechandise😁

Always helpful when I have any questions.

Best Rite-Aid -the associates were very friendly & helpful.

It seems as though Rite Aid in Sinking Spring doesn't want Pharmacy customers. Never answer phone to check on prescription. It's frustrating!!

Good service

I wish I could give this 0 stars. Worst Rite Aid location I've ever visited. Had a prescription called in here, came an hour later. Pharmacy lied and said they "just got it" and it would take an additional hour. I came back 3 hours later and they still weren't ready.

By far the most broken, dysfunctional pharma I've ever seen. And they weren't apologetic or nice about the absurd delay.

The pharmacy does not answer their phones! I called multiple times this week to see if prescriptions could be transferred here and no one answered.

This is the worst pharmacy. I now go to CVS. Constantly understaffed. Drive through window is never available. Their system message says that if there are no refills, they will call your doctor. They don’t do this and they don’t tell you, so as you keep expecting notice that your prescription is in, you miss several days of medication. I told them about this thinking they would remove the deceptive message and they have not. Went in one day to pick up my daughters prescription and they said Insurance didn’t cover the SAME medication w the SAME insurance company and SAME plan for the past 4 years. I asked that they check and they refused so I walked out rather than pay $400 and tried my insurance company the next day. They said of course they covered the prescription and said there was no reason for rite aid to have rejected it. They also said they could see no attempt by rite aid to even run it through insurance. They never even ran it through! Rite aid had the audacity to say they were trying to help me when they hadn’t even tried the very first step. The next day my husband went to pick up the med and he had no issue. They ran the insurance and instead of the $400 they wanted me to pay the day before, he paid $20. WTH. CVS is so much better.

Hands down WORST pharmacy.
Their drive thru is NEVER opened. Every single time I come here it’s closed. Every single time I come here there is an issue.

Today, drive thru was closed and there was a line of 15 people. I get up to the counter to find out that they dont have my cream in stock. I said why didn’t I get a call? They had my correct number.

I’ve have numerous stories about this place. One time the rude pharmacist called the cops on my fiancé because we wanted out prescription back bc they couldn’t fill it.

Only reason I come here is bc it’s close to my house and my insurance doesn’t work with CVS but this was finally the last straw.
Believe all the reviews. Terrible

AWFUL. If I could give this 0 stars I would, Note, the retail part of the store is fine…this review is for the pharmacy. The drive-through is never open, they just have a small handwritten sign on the window, maybe put a sign up BEFORE people get to the drive-through…you have to go into the store and stand in line forever, which is a huge inconvenience, and the employees act like they’d rather be anywhere but there (can’t say I blame them). I stopped using this pharmacy two years ago due to these reasons. The only reason I was there today was to pick up a prescription for a sick friend who couldn’t get there. Nothing changed. I highly recommend going anywhere but here for prescriptions.

Believe all the terrible reviews you read. This location will use being "short staffed" as every reason why they are terrible including them being rude, making no effort to help their customers, literally never answering their phone (finally got ahold of them after 5 days). The drive thru is never open and you have to go inside which is very inconvenient. I know I will get a generic response from Rite Aid asking me to call, but I won't. How about Rite Aid calls their store, or gets more staff, or trains employees better. COVID is 3 years old now, why are you still "short staffed". Nothing but an excuse to be lazy. I just had them send all my prescriptions back and will never shop here again.