Perfect Alternatives Aurora

THEY ARE SO KIND! I had to go in so close to closing time and felt so awful for even going in there around 8:55pm.. but the friendly older gentleman with long hair was so sweet. He got me just what I needed in such a speedy time! He didn’t make me feel bad for coming in late, instead made me giggle it off! He has such great energy and such a positive attitude. I have been coming her for years and it has always been an absolute pleasure giving them my business. Not only is their customer service actually ABOVE subpar (just saw the most recent comments, truthfully, those people have no idea what they are talking about lol), they also have a great selection has well! I am a huge fan of high drip! Thank you again to the man tonight! You need a raise my friend!😊

These guys rock. Great variety and amazing costumer service. The facility has plenty of space and a foosball table. They also have a military 10% discount. Thanks Josh for the support, the smiles and the great service. Keep up the great work and dedication. I’ll be coming back. God bless you guys!

I always have the greatest experience here! The staff is phenomenal and so friendly! When I’ve gotten a defective vape, they always swap it for me they are great! It’s not their fault if the product has issues and they always rectify! Typically I try it out in the shop to make sure they are good but sometimes If I’m in a rush I just give ‘em a call and they always accommodate me. I love it here!

The costumer service was great! Those guys really know their stuff! They are really good at making a connection with everybody. They also helped me which is good because I knew nothing about this stuff. They helped me choose a mod and gave me advice on which flavors to try. I can't wait to go back and try new flavors. It was a great experience! Good job and keep up the good work guys!

Josh is the man. Best experience I’ve had in a vape shop. Helped me find the best second choice since my favorite was not stocked. Customer service skills are fantastic. Found my new favorite shop.

Good reward system just got $20.00 when I spent $50.00.

I've been going to this perfect alternatives about two years now. Josh and mike are great people always helping me out if I have issues if my tank is leaking. Always friendly willing to go the extra mile and help me out. Over all two good employees you have. I look forward coming back and buying juice and coils from them.

I walked into Perfect Alternatives knowing absolutely nothing about electronic cigarettes, yet walked out feeling like a pro! All thanks to the incredible staff! Nick was extremely knowledgeable and patient, answering all of my 1200 questions with ease! 😁 Jeremiah was also very friendly and helpful! And as if that weren't enough to get me back in the store, i compared prices with neighboring shops and PA is without a doubt the best deal! I couldn't be happier with my new setup, thanks for everything guys!!

Within two weeks of stepping into this place, I had quit smoking for good, and that is truly what I love about these guys; not that they sold their product well but they love to tell you everything about it! Jeremiah is a great employee, I recommend you talk to him if you need anything, that or Nick if he's there. Both of them have been a supreme help to me in making my first build, finding the right parts and they even have a fine quality premium dripping juice. Get their strawberry-bananna!

There are vape shops much closer to me but I choose to go to Perfect Alternatives because of the great customer service I have received from Jordan! This shop does have good deals but I choose to go here because Jordan makes me actually feel like a valued customer and makes my day better everytime! He's an incredibly and genuinely nice person and just as equally knowledgeable about the products! I haven't worked with anyone else at the shop but imagine it's the same kinda customer service focused culture that Jordan encompasses!

Very helpful knowledgable staff. A bit more expensive then online but the prices are not outrageous considering you get the convenience of getting your items right when you purchase it. They have a nice little rewards program. Even after having a slight issue with an rda I purchased they fixed the problem with no fuss unlike some other stores where if you have an issue they say to contact the manufacturer and refuse to help. Overall, great place. If you haven't been there, even if you don't need anything, go in, chat with the staff and find something new on their shelves that you didn't go in needing but you'll probably exit with!

Hands down the best place to go for vape. Best customer service I've had with nick, and Jeremiah for my health . I would recommend anyone to come to this store. I haven't had any bad experiences with any juices or any of the mods that they have. Some juice I would recommend is Sammi puffs, golden, or good vibes with the 200w snow wolf and the alliance. It's a very clean and we'll organized store. I always feel welcome when I come in. They have the best contact with there costumers.

The gentleman that helped me was really nice and helpful he even pulled my new ecig apart and filled it w e juice to show me how. The price was excellent and the shop is nice and clean. Good work

I've been going here since they opened the doors jr and tim are good guys to say the least they hire a great staff. The also stay ahead of the trends to keep the best possible product on the shelf. From house juces to premiums they have a great selection. Its been a true pleasure to watch this place grow and evolve over the years. None of there staff walk around thinking there gods gift to the vaping community. Thanks for your commitment to providing the best service the right way.

Louis was wonderful to us and we will be coming back only because of the great service we have had with him. He’s really friendly and helped us find exactly what we wanted!! It was our first time and I will be telling friends about this place.

I would recommend anybody using vape to this store. They are super friendly and knowledgeable. I have tried cape stores everywhere and Perfect Alternatives by far have the cheapest prices for the same e-juices everyone carries. I am never paying almost double for the same brand!

This place is awesome! I went with my buddy a couple weeks ago for sure my favorite place to go if I'm ever need of more juice. For someone who's new to vaping they will definitely give you the info you need in a nice and comfortable manner.

I love going to this place! One of my best friends works here his name is Jeremiah and he has helped me and plenty of other people who go there! The atmosphere there is so friendly and energetic I have always loved going in there! If you ever get the chance to go in and check it out I would highly recommend it either for e juice or for an e cig or anything else like that! I never have been to a vape store where they are so friendly and welcoming either if you are an experienced vaper or not because I am sort of a Newby to vapping but Jeremiah and the rest of the crew there has always been so helpful for me!

The sweet little lady that is working today is absolutely amazing! She took care of all my needs and answered all my questions without hesitation! Very knowledgeable, very respectful, her awesome attitude totally made my day!! AMAZING CUSTOMER SERVICE!!! Thank you so very much!

I love this place. They have knowledgeable very friendly staff. An excellent variety of good. They well show you everything you need for your setup and how it works. They have an outstanding level of customer service. They will also help you customize the experience with your setup so that it is tailored specifically for your needs and wants. Continue to be excellent.