The UPS Store

This ups is the greatest. I would never use any other mailing service. They are service oriented, efficient and make the transactions as easy as possible. l

I came in for the notary service and there was only one employee working, an older Asian gentleman and he was so patient and nice even though the store was busy. I was okay to wait patiently because I saw that he was trying really hard to take care of everyone in a timely manner. He handled everything so well and I think he deserves the hourly pay of all the employees combined because he was basically doing the work of multiple people at once. Can we please give him some recognition please? I really wish I got his name but he did an amazing job!

Great service I can't wait to come back and print more items.

Mark is amazing ! Always multi tasking 3 projects at a time , helpful , patient and kind!! Hard to find employees like him !

This is the only UPS store I use in the Woodbridge/Dumfries area. They won't nickel and dime you for every little thing like the one in Montclair. Great customer service 👍

Cannot say enough good things about this UPS location! The manager, Mark, was so kind and amazing to work with. All my baby shower documents came out beautifully for a fantastic price!!

Mark is the nicest and calmest man I've witnessed dealing with agravative costumers. He a true model of how to deal with the public when people get stressed.

This is my favorite UPS Store in the area! The staff have always been so helpful and polite but today they went above and beyond. I had several items that I needed to get done during my visit. I was worried because some people can get annoyed when you take up too much time. However due to my previous experiences, I knew this team would be super helpful. I first had to get a document notarized. The team sat me down and quickly and efficiently notarized my document. I was also able to purchase the supplies I needed to mail my package at very reasonable rates. Then it was time to mail my package. The team member went over all the mailing options for my package and help me select the perfect option for my mailing needs.

I had just my second COVID-19 vaccine and noticed they offered free lamination of your vaccine cards. The team immediately laminated my card with no hesitation. They are very much about serving the community there.

My final task while in the store today was setting my my mailing address for my small business. The process was super simple and the pricing was literally half of what I had been quoted elsewhere. The team even made sure I got one of the upper boxes because I am taller. How considerate?!?! I got my box registered and was on my way.

I absolutely love this UPS store.

The staff is always so helpful. Mark the manager is always on top of everything. Store is clean! Smooth and easy drop off every time!

The young man was friendly and helpful! I had 8 different items from Amazon. I had all my codes, so it went fast!

I love this UPS store. The Team is very helpful, sharp and shows a sense of urgency. thank you so much for serving the community at your best! I went there very early morning and they provided excellent service.

Went to get passport pictures today at our local Tackett's Mill UPS Store. Mark was incredibly patient with our toddler, and did a great job. Thank you!

The owner and staff consistently professional, and customer oriented, focus. The owner hands on with the daily and routine functions, in my opinion what exemplifies the quality in service customers value. This day, the owner went above and beyond, finding a solution to the problem that any other individual would not have been inconvenienced by and that was managed personally, and with a smile and virtual hug!

The assistant manager was very patient and not at all rude like some staff at the UPS store down the road located in “The Glen” shopping center. Even though I live a bit closer to the other location, the customer service here is going to bring me back.

I love this UPS store. Everyone who works there is not only competent but pleasant, helpful, & easy to work with. I have never had a bad experience there!

Superb service ALWAYS! Mark, is very patient and knowledgeable. A1 customer service I can't say enough. I'm at this location often and his amazing mannerisms are consistent. Give this man a raise!

I read the posted 1 star reviews and I have to say, KARENS ARE ALIVE AND THRIVING IN LAKE RIDGE. If you walk into a store, you have to know what you want. Comparison shop online, how daft are you? Btw, the local FedEx store on PW Parkway is not customer friendly and will mock you if you question them. I only use them when I have to; I use the USPS or UPS when I have a choice or if it is an expensive item.
I had a few Amazon returns and met the store owner, John. He is a nice chap and the store was not busy, unlike the store at Stonebridge. I will be giving him more or most of my business. I order 5k to 6k from Amazon alone, and about 25% of that gets sent back for one reason or another. I highly recommend this store, but YOU HAVE TO KNOW WHAT YOU WANT.

Mark at store 7015 in Woodbridge VA was extremely helpful. I really appreciate his services. He was patient, efficient, approachable and very helpful.

Ran all over town looking for a notary. Finally found this store. It was clean, easy to find and Mr. Kim was wonderfully kind, thorough and quick. He single handedly turned a nightmare process into a piece of cake. If you need a notary, don't go anywhere but here.

Walked in 5 minutes before closing with with 2 Amazon returns and Anthony was the nicest employee I've encountered at a UPS Store. Thank you for employing him!!!