bp

Last night, I pulled off to this has station as my gas light turned on. With the first snowy weather this season and temperatures consistently below freezing, I discovered that the cover/door thing over the filler cap was frozen shut. I needed gas, so I figured it wouldn't hurt to ask the gas station attendant if they had any solutions. The only attendant at the station immediately helped me brainstorm some ideas. He came out to my car with me and tried to push on the cover, but it still wouldn't budge. He then suggested I go through the car wash as it is warm in there, and he insisted that he give me a car wash for free. I went through the car wash, and he was waiting outside for me afterwards to make sure the cover opened, and it did. The way that he went completely above and beyond to help me was absolutely incredible. My faith in humanity has certainly been restored. I hope this gas station attendant is recognized for his genuine kindness and altruism.

Touch free car wash available, but have to make sure you select it.

Free air.

Would be the perfect gas station if the pumps didn't have those loud annoying ads.

June 23rd at 4:50 pm. One of your employees helped a customer with an over heating engine. Was very impressed with his kindness and helpfulness towards a stranger. It was really nice to see and hope he gets some management recognition :)

I got to use my receipt from a different BP here because the young man on duty* assured me that “customer satisfaction was key.” I gave my receipt for reimbursement but again, this courteous employee requested I “pay it forward.” I will—and I will return to this station in the future! *10/13/21 @ 3:45 pm

Very friendly staff, I really low on gas and forgot my wallet, the cashier borrowed me 5 bucks to get me on my way. Thanks Aaron, I will return!

Nicest Manager and Clean store.

Very friendly and helpful. Great place to
go!

Great car wash

Great customer service

the car wash is da bomb! But if there is a line I suggest coming back at another time. You'll be waiting forever. Also only use exact change if paying with cash because that machine did not give me my change. The guy working in the store must have been having an awful day because he was very impolite when I went inside to let the him know. He didnt even look up from his phone. He shrugged his shoulders and said, "Well, what do you want me to do about it?" He gave me a free carwash instead of the change I was owed, which I was very greatful for. But, what if I really needed the few couple dollars for something else? I didnt though. Also everything in the store is outrageously overpriced and the gas price is always between 5 to 15 cents more per gallon than other gas stations in the area.

Everyone should know that the BP Gas Station IS NOT OPEN 24 Hours. All The Locations In Eden Prairie Close At Midnight! I Went Into The Gas Station At 12:03AM && Was Turned Away Cause Of The Miss Leading Information Provided To Me On Google Was Incorrect! ALL LOCATIONS IN EDEN PRAIRIE CLOSE AT 12:00 AM && IS NOT OPEN 24 HOURS CONVENIENTLY

Disappointed with the car wash I got today. Feels as if I spent $15 for someone to spray my car half heartedly with a hose. A lot of dirt left over afterwards and no sign of the ceramic coat I spent more money on.

Workers are friendly but under trained. They don’t know anything about the ever changing car wash pricing and packaging, which gets really frustrating. I love the touch free wash option. But the car wash feels like it’s been closed as many days as it’s been open over the last 2 months, which makes an unlimited car wash pass not very effective and not getting my moneys worth.
I ask to talk to the manager about this because I spend $50 a month for a pass that I could hardly use. The manager is almost never in the station to have an opportunity to talk with and when I tried calling like 10 times over the course of 2 hours during her shift she was supposed to be there, I couldn’t get ahold of her.
It’s a very convenient gas station and car wash for me in proximity to where I live. But I sadly have to give a less than desired score on the review because of the above, which seems to have been on going for 1-2 years.
Lastly, the car wash cleans your car and then the door raises and after your dryer segment, the door drips TONS of dirty water on your car making it wet and landing dirty water on your freshly washed car. Just a bummer.
CBP app is nice to unlock pumps before fueling while it’s freezing cold outside. But it doesn’t work with the discount per gallon you receive when you buy a car wash package. Again. There is good intent. Just poor execution from the specific location unfortunately.

Well to top ever bad comment...Aaron (staff member) was outside smoking 🚬 🚭 when I asked... Did you see the NO SMOKING sign? He replied with I'm not inside. Then I said but you're in a gas station. Aaron said..I'm 25 feet away from the pump!
***REALLY DUDE!?

I have never had so many rude interactions with employees as I have at this location- specifically the rude man with the blue suv -he constantly plays his music so loud behind the glass that you are unable to hear each other and then sticks his dirty hands out wanting to hold my ID...then gets angry when you can’t understand what he is asking for.. I have also never seen a place of business in Minnesota that violates the mask mandates like this place! NOBODY HERE WEARS A MASK! Definitely my last time stopping at this location even tho it is the most convenient to my house.