Hatchet Hardware of Colonie

I like the store and I am happy they are finally taking the rewards card. The staff is friendly and very helpful. I met a man named Saul who was putting up a Halloween display and asked my opinion about lights, he did use my suggestion but I have to say the big cat should be up on the table with the smaller stuff around him, you can't see the lights and other items because the cat hides them...

I really had a good experience buying at this branch. Staffs are very helpful and approachable. They helped me with purchasing a wheel barrow. When I got home I noticed that there is a missing bolt on one side of the wheel so I went back to let them know and the store manager was very courteous in helping getting a new bolt and putting it in for me. I will definitely be back here.

Small enough to make it easy to find stuff and personnel are approachable and knowledgeable while big enough to have most of what i need

Nice store. The staff deserves more pay than they get for everything they have to do. Definitely short staffed but still a nice experience every time I go in.

"ACE IS THE PLACE " ( Hatchett Hardware )
Visited this location, new store in the area. Very clean, well organized store. Was shopping for a lightbulb for my microwave. The Sales Technician Jason greeted me and asked if he could help, I explained my situation in looking for the lightbulb, he stated he would help, note to other stores, communication is a very solid foundation in ensuring the customer returns even if the product is unavailable at the moment. Jason located the bulb and asked if I may need another, which honestly I did lol.
I will admit the store is well stocked and clean.
Would I recommend this location ? YES
Will I shop there in the future ? YES
Stop in and take a look around, trust me you will not be disappointed.
Thanks to Jason for solving the puzzle of the microwave lightbulb. 👍👍👍👍👍

Amazingly well stocked, organized, knowledgeable and helpful staff. And -- prices competitive with Home Depot and Lowes.

And, this seems to be the only place in the area that carries oil-based primer. So if you're needing to prime new wood, you might want to stock up on some cans!

The Manager Saul and another worker, Anthony, were very pleasant and helped us find the item that we were looking for.

It is a great local hardware store much more convenient than going to one of the big box stores like home Depot or Lowe's. Highly recommend going here

Outstanding! The staff was great and the atmosphere, for a hardware store, was rather inviting. I'll come back to shop.

Very organized store, clean, fantastic service 😁😊. Lots of unique things.

Very nice store with lots of products. Much better than the big box types.

Best place ever ....I just love their team work ....works.....

I Love this store!!! Everything you need! Neat, clean,fast, friendly,knowledgeable staff!!!

Best customer service I ever received from a hardware store

Awesome customer service & convenient for me!

Knowledgeable and polite.

Friendly staff and nice selection.

Very friendly and helpful

Great customer service

Nice an clean