GameStop

I came in to pick up a gaming console I bought online for my kiddos. Marques helped me out and was so amazing! He gave me information on the system and recommended accessories and games. I was then able to purchase additional items to ensure my kids have a great holiday experience. Marques was very kind, patient with my questions, and knowledgable about the products. Thanks for being a rock star, Marques!

This is a brand new 2023 Gamestop. Its my Favorite Gamestop of all Time. Thank you and God Bless Bothell.

This store is so new and exciting! The manager there is just the nicest person and creates such a welcoming experience and energy for all that enter!
Knowing this manager from multiple other GameStop locations and having many professional conversations with her, I know she will do great things here and be able to weed through the bad seeds that come through, creating a great team. 🤘

10/10
Was super excited to hear a game stop was coming five minutes from where I live. Super great service and great options for only being open about three weeks. Probably my new go to game stop. No more having to drive to Lynwood to get my fix.

This "manager" currently running the store into the ground is a sad example of nepotism run rampant in the seattle area gamestops.

Was told in december 2022 that my resume more than qualified me to be a manager for the new store opening in bothell of february 2023, however that manager has since left for very obvious reasons and the new kid they have trying to run the store is in so far over her head that it's embarrassing.

Was told, or lied to rather, by this kid that I couldn't be a manager at this location because there was no availability on the schedule, the same store whose main picture is currently an ad begging for people to apply for the manager position that needs to be filled asap. During my unpaid training at the everett store the employees made several jokes concerning topics such as the bothell store having no games to sell on opening day or even having a functional register for their first week. The jokes making it clear that this kid's already known incompetence was the root cause of the worst store opening they had ever seen.

After my unpaid training, this kid contacted me to tell me for the 4th or 5th time by this point that she had no idea how to make a schedule and since it was too difficult for her to figure out how to schedule somebody with consistent availability that she couldn't possibly hire me on. Gamestop needs to come save this store from this ridiculous excuse before she ends up causing even more damage than she already has.

For now until Ryan Cohen can get his house in order all the public can do is run, not walk, away from this gamestop!

for clarification, this is a 0 star review. google's standard policy now is to ban all negative 1 star reviews

Fantastic experience at this location, fun and knowledgeable staff and clean and tidy store. Big thanks to Bethany for helping me with my goodies!

They’ve only been open a few days so they’re only taking cash but the employees are eager to help!

It was a good searching experience.

Open and now able to accept Cash and Card transactions!

Quick and easy access. They just opened last week.

Purchased a headset 7 days ago. Prior to purchase I asked the staff specifically if I could return it if there were issues. Not exchange, return. The employee assured me I could. There were issues and the store is refusing to honor their pledge. I was even going to upgrade and spend more $$$$. This is why brick and mortar stores are going extinct. Online purchases from here on out.
Terrible precedent set by this store. Quite disappointed with the service.

20 minutes after open, lights are on but gates are down and no answer on the phone.