Walgreens

The Walgreen Pharmacy is so nice! Every employee has been very friendly. They have asked if they could try to get my 30 day script for 90 days if my insurance allows. Their meds are always in supply and their messaging system is amazing. We transferred from Meijer pharmacy across the street and we are so happy that we did!

Ton better than Meijer pharmacy. Staff is super nice and spends the time to make sure you get prescription you need and timely. Always have the full prescription in stock unlike Meijer.

I really love the pharmacy staff here! They are very friendly and helpful!

The employees make this walgreens special. Always well stocked, clean restrooms and the usual wide selection of things.

Nice staff able to answer questions.

Very professional, st johns Walgreens sent me there on a Sunday because they were closed. Dewitt told me that they chould not help me.

My experience with the pharamacy is limited, but the staff in the main store is less than satisfactory. When masks were a big thing, none of them wore it or wore it correctly (which seems crazy for a pharmacy). I've had some rather negative interactions with various employees. I've stopped shopping at this walgreens other than photo pick up, which is hit and miss as to whether the server will know what they're doing (for photo pick up!) and whether they'll be friendly.

I am a cancer patient who had surgery 4 days ago. My pain medication was prescribed three days ago when I was discharged. I called right away about picking it up. I was told it would be in the next day.

Not great, but whatever.

I called the next day. It wasn’t in. They said they’d let me know.

I called and called.

It is now 4 days since surgery and it is still not filled. I went four days with holes in my abdomen without proper pain relief.

This pharmacy also rarely has medication that my sons need either

Absolutely unacceptable.

We will never use this pharmacy again. I recommend anyone else in Dewitt use Meijer or Rite Aid.

Literally the only reason I chanced this Walgreens was because meijer’s e-prescription service was down. Stupid mistake on my part.

Scumbag pharmacist incorrectly fills scripts constantly. Will lie and claim it is correct and strong arm myself and my wife into paying 4x the cost claiming our insurance won't cover it.

I think they are pocketing the cash. We confirmed with our insurance that they are not correctly filling the script.

It's 7:22 am the lights are on the doors are open we walked in to buy 25$ worth of snacks before work.....we didn't see any workers anywhere so when we called out "hello" a young girl who claims her name is Elana came out from the back and rather rudely said
"Um.....WE'RE CLOSED" very snotty like. My husband said "your closed but the doors are unlocked and all the lights are on, so how are we supposed to know that?" To which she even MORE rudely replies "WELL if you didn't notice the doors didn't automatically shut all the way THAT should be your indicator "
God as my witness I was stunned. I said what is your name and who is your manager? She tells us "YOU NEED TO LEAVE" I had to ask again for her name she rools her eyes says elana and proceeded to shut and lock the door then smiles and holds her hand by her faces and waves at us through the door as we were standing in between the inside & out entryway. I will be returning shortly to speak to her boss and I will not shop here again.

Mara is wonderful. Communication SUCKS. In her absence her staff is not helpful and lacking of ALL customer service skills. Was told I could pick up my pain meds on the 21st. Out of them, but, being a controlled substance, the government has their rules. They had 5 days to notify me of availability issues. Didn't bother. They were indifferent about the necessity of these meds. I won't be going back. As much as I care for Mara , I can't afford to be out completely. Being 69 is not easy

Judgemental, snotty cashiers at this location. I lost my only child, my son in July and had to cash his life insurance check in Chicago. I've gone to this location to put cash on my Chime card and all I got was smirks and tongue clicking and extreme measures verifying the bills to be real. I will never actually shop here.

Like many of us, I am insured through my employers. My company changed health insurance policies last fall and, thankfully, I'm not regularly on any medication. But I had a medical emergency and needed some new medication. The doctor submitted my Rx to Walgreens of DeWitt. I showed up about 8 hours later to pick up the prescription. Walgreens said that - even though I was already a Walgreens customer - because it is an expensive medication, they needed pre-approval...but because I had new insurance, it is their policy to not take any action until the customer comes into the store. In other words, Walgreens of DeWitt received a Rx for a critical medication and just sat on it...not as a mistake, but as a course of their policy. No phone call, no text, no email (yes, I use the Walgreens app and website).

Meijer, Walmart, and numerous other pharmacies wont put your health in danger. I'd recommend you follow me there.

Always poorly managed at this location. Currently waiting in a giant Gordian knot of people waiting for scheduled vaccine appts. Running as much as an hour late. Everybody is overworked and over scheduled.

The hours are wrong on this site, but I think they were correct at one point.
They always run low on my medication. This has happened two to three times now. How does this happen? Once is enough, but twice is ridiculous.

Walgreens received my prescription from Doctor on 10/8/21. For the next 13 days they did nothing while the prescription set in their system. No text or communication of any kind! What is wrong with this place and their terrible customer service. I had to go there with a copy of what was faxed to them to get any action whatsoever. More than unacceptable!

My wife called and asked about what was needed to get a pneumonia vaccine, nothing special was mentioned. Since her doctor told her she has primary immunodeficiency disorder and needs a pneumonia vaccine, she thought it wouldn't be a big deal to get. This Walgreens said she's not eligible. They didn't say anything on the phone about strict requirements. So I guess her doctor saying she needs it is not good enough, the minimum wage workers know better than the doctor!!

Don't go here! Worst pharmacist ever! Had a new prescription sent in and she won't fill it becauae she has some "questions" for my psychiatrist. This lady tries to control and act like she's my doctor. Her job is to fill it! I'm calling customer service.