GR Cloud Smoke Shop

this smoke shop has the best glass in all of michigan and the customer service is outstanding!!! definitely recommend.

Amazing customer service, highly knowledgeable, friendly, and personable. Easily the best smoke shop in GR. I would recommend this place to anyone!

Great selection and fair prices. Owner is very knowledgeable on his products.

Best spot in town always has what I need with great customer service! Come check this spot out you won't be disappointed.🤙

Great customer service helped me so much with everything I need recommended this place so much

Best Smoke shop in GR, always has everything in stock every time I need something.

Great place. Excellent selection, the owner is super knowledgeable.

Super welcoming front desk and a lot of selections on flower and dabs

Today was great I did not get the my budtenders names and I feel so bad cuz they were so helpful but the one has he was wearing a red bandana like and he had dreadlocks and the other girl helping him I don't know if it's on her receipt here but I do have it and it is cashiers 6826 one and it was a perfect stuff I just I love your store yours is the best dispensary around! I do think I remember the other night I was in there also and Cassie was great 👍🏻💯

Been going here almost 10 years. I couldn't imagine purchasing my vape and waterpipes anywhere else. The owner is always there and he's so nice. Very knowledgeable in his field and not pushy. Doesn't try and upsell you and doesn't make you feel uncomfortable. Something I really appreciate. Also a great clean selection that hasn't been sitting in dusty shelves like some other stores I won't mention. Haha

I came in to purchase a THC cart and ended up leaving with a lot more. Great customer service from Ms Autumn

Wonderful experience . Talked to the owner , Phillip , and he walked me through everything I needed to know for dealing with pain caused by lung cancer . He was patient and kind and answered all of my questions and made me feel so confident in purchasing what I ACTUALLY needed instead of just tying to make a sale . 10/10

Stopped on on the way to a couple festivals. Owner was knowledgeable and very friendly. He had an awesome array of supplies for any smoking needs you may have. From hookas, one hitters to being an authorized puffco dealer this shop has it all!! 10/10 high recommend. I will be back when I'm in town.

Great selection and welcoming vibes! Philips The willingness to support other local new businesses makes me smile! Thank you for your support great prices and all around good VIBES!!!
#visionworks

I love this place. They are constantly getting new things and there’s so many options of everything!

Most informed owner of a headshop I've ever met. Very friendly and had no problem helping me decide on product.

Great options! First time there I was very welcomed and the guy working wad very helpful.

Update 9/25/2020..... bought a new rig and it broke within a week. I came in and we believe it was my fault using the female end of a titanium nail, weakening the glass. Lucas was more than helpful! Of course I didn't get a new rig for free but he definitely made it worth it with some accessories. Thanks again guys!

WOW! I just moved to GR and had been looking around for a good shop, I stumbled upon GR Cloud and decided it was a good fit for me. I walked in and immediately felt welcomed and helped. They (being Shawn the owner and a nice woman behind the counter) were so accommodating and helpful. the prices were reasonable and you definitely get a quality product. I will definitely be returning. Thank you again.
Kenny.

Like so many reviews mention, this store is nicely laid out, always clean, always open on time, and has a wide array of products with several options in different price tiers for each. The owner is knowledgeable, polite, and patient. He keeps his stock updated, shops for better deals, and passes his savings to the customer. I will always drive the 25 minutes it takes to get there.

Don't listen to the scammers trying to buy the wrong product against his advice then trying to return it against return policy for a more expensive item. You run into these people in every business, and I can't imagine them being handled unprofessionally.

I’ve been coming to GR Cloud since they first opened and Im always impressed by how much their selection grows with each visit. GR Cloud always has the freshest stuff on the market no matter what you are looking for. Beyond the wide selection I always run into the owner when I visit and he consistently strives to provide excellent customer service! Always answers any questions I have and makes great recommendations! Ive recently moved to Lansing and I always make the trip back to Grand Rapids over finding another store to shop at. Customer for life.