United Dairy Farmers

Anna Marie gave me the best customer service I’ve ever had in a UDF! I simply stopped in to get my morning coffee and it was a joy to waited on by her. She was so happy and pleasant. Her personality was infectious. She would always be my morning cashier because she surely made my morning brighter!

As far as UDF's go, this one is great! I think the ice cream here is better than any other UDF I've been to. It was completely gutted and rebuilt last summer. The new store is even better than the old one. My favorite UDF ice cream is Red's Grand Slam. It's only available during the MLB season. I stop here a lot during baseball season.

There's a small parking lot. This location is only a convenience store, not a gas station.

Manager , there has turned this place around, great service

Fun friendly place. Always get a Hello when u you walk in. Very clean and AWESOME ice cream!

This is the happiest and most fun UDF in town. The people working at this location are always upbeat and smiling!

Friendly store employees

The long m-term staffers here are literally a staple in the community. It’s hit or miss, though; some of the staff gives you the impression they wish you didn’t exist!

Training stores are always clean and cheerful.

Went in this location with my family after dinner on Saturday 6/25 to get ice cream. After going to the counter and realizing that there wasn’t any ice cream in the freezer, one of the three guys behind the counter explained that every Saturday and Wednesday they put the ice cream in the back freezer so the freezers up front can “defrost.” First of all, why do this on a Saturday, assuming this is one of the busiest days customers go in for ice cream. Also, from a customers stand point and previously working in the service industry, it seemed to me that the workers were actually just lazy and didn’t feel like serving ice cream which isn’t good for the business. If there is any truth behind what we were told, don’t do a “defrost night” on a weekend night or better yet, do it overnight! Instead we have our business to the Norwood Creamy Whip around the corner which was very busy for obvious reasons.

We walked in at 8:30pm to get some ice cream and were told their ice cream station was closed for the night...I've been to a lot of UDF locations and have never heard of them not offering ice cream while they were open.

They don't have gas here

I bought 2 malts on 5/20/2021. The male worker was unfriendly. He didnt fill the malts up all the way and he didnt mix well. All of the malt mix was stuck to the bottom. He didn't display any customer service skills. Normally I receive good customer service at this location but not today.

I had a strange encounter at this location,it was a guy with red hair and glasses that asked me to pay for my coffee while it was brewing.I never had someone tell me I had to prepay for my coffee.First and last time I’ll patronize this location.This could’ve been a lawsuit…management has to get a grasp on that immediately!!

I came in to order a malt, both male workers just stare at me. One goes to the back and the other rubs his eyes and continues to stare and doesn’t have remotely any customer service skills with “how may I help you”. I go ahead a tell him I would like a malt. As he’s making it I could tell from his body language he didn’t want to be doing what he was doing. He ends up filling it too high then goes to pour some of it out in the sink then puts lid on and washes the outside of cup under running water then sets it on counter to hand to me without wiping the cup mind you by this point the cup wet it was dripping water it made a puddle on the counter. This is uncalled for and the whole time the worker didn’t say one word. I was so unpleased I threw the malt out. I’m not gonna eat something that was handled poorly like that.His customer service is unbelievably rude and frankly disrespectful. He needs retrained and coached or something

Bad customer service. Rude employee. Just stopped to purchase a liter of coke , they were on sale Buy one get one $2.99. They did not ring up correctly, the employee refused to correct it & refused to even go look at the sign.