Westlake Ace Hardware

Paula was great to work with. Helpful and willing to offer her knowledge to take care of me.

Tim always does a fabulous job in helping me wherever I visit this store. Thank you for great customer service.

Good old-fashioned hardware store. Not a lumber yard or an appliance store, rather an actual hardware store. Notably makes keys, has blade sharpening for yard tools, and screen repair at selected locations. The only place I can reliably find Terro yard stakes in Lincoln. Also knowledgeable, helpful staff. My only complaint is that I wish it was bigger, but that's not the Ace model and their tight focus serves them well. Recommended!

Love going to ace!! Everyone there is always willing to help and are genuine nice people!!

Great place. Always someone to help you.

Every single one of the people who work here are awesome. Tons of knowledge to give and plenty of ideas to help with your project. Just want to walk in, get a hammer and get out? You can do that too, just give them a quick head nod and they will pick up what you are putting down.

I like the way you can use the app in conjunction with the store. I just added this store as my favorite location and now I see the weekly ads in the app. It's an extra reminder of how great Ace hardware is!

Amazing! I called ahead to ask if they had any boxes I could take off their hands as my in laws were moving and we ran out of boxes. The ladies were so helpful and the manager (never got her name) was so eager to help, take us back to the cardboard container and get some usable boxes! Hands down the best interaction I've had with some on in customer service in a while!

This is my new go to hardware store, they have had everything I've looked for and have plenty of knowledgeable associates to find stuff and give advice. On top of many of the things you would expect from a hardware store they have a really good selection of grlling apparatus, seasonings, sauces, and marinades. 7/5/23 Still a great store now under the Westlake Ace franchise.

Very knowledgeable and helpful people.

Excellent, and they had the good quality fruit-picker that I was looking for! Excellent service.

Great local hardware store. Has a great selection of repair items and house hold items. Great helpful staff always willing to help. Much quicker and many times less expensive than big box stores because you can buy exactly what you need in the quantity you need at the time. Plus many small individual items box stores do not have. No messing around with rebates.

These are the best associates in a store I have ever encountered. I was in today to get a new key for my car and there was take all over the inner part of my key fob. This was not Ace Hardwares doing but they fixed and cleaned the inside and made sure it would work. I was in the store for over 2 hrs waiting and the customer service was phenomenal. Everyone who has anything to do with customer service should take time to study this location. Thank you all!

I went and bought a brand new Toro mower,Marvin was a big help with me. He said the mower wasn't put together yet. And it's supposed to be done by 11:00 on May 23rd. 20 21Marvin went out of way to get it together. He was very polite and nice. He shook my hand and thanked me for shopping there. I give Marvin and Ace a 5 star. Thank you Kevin Anderson

I really like this particular QP store. I mainly go there when I'm buying paint or summer gardening supplies. They're really helpful. I like that I can run in & get what I want fast. I hate the hike you have to take at most hardware stores. I'm disabled and can't walk very far.

I've been their customer ever since my local Tru-Value closed and Ace opened up. Very helpful and knowledgeable employees. From every day necessities to off-the-beaten-path oddities, if they don't have it, you don't need it! And the popcorn is always free!

Always someone who has some knowledge of their product, even some very helpful ideas. I'm a master plumber and quite often I am closer to them then my supplier. Not very often are they out of what I need. Love these guys!

Recently, I went in looking for a lawn mower on two different occassions. In both instances, I left with more information than I expected. Not only was it an informative experience but the gentleman assisting me had significant experience with the products. This isn't the only location I have had the pleasure of experiencing such great customer service. Clearly, the ownership of this company knows how to meet the needs of their customer base with a knowledgeable staff and excellent product selection!

The hardware store that you can just drive by without remember things that you need

When you come into the store, there is someone available to help right away. I provided my email so now I always know about upcoming sales. The only place to go especially if you are not certain which would be the best item to use for whatever you are working on. The best hardware store that suits my needs.

Keep it local people. Their staff is always helpful. They are much more customer oriented than you Home Depot's and Lowe's. Prices aren't much different than your big stores.