AT&T Store

Alexana is a very sweet nice smart girl always she is so helpful always with a wonderful attitude and very caring we enjoyed to see her when we are having any kind of questions or issues.

Sooooo, I was in a hurry, (Christmas time) just walked in to pick up a screen cover for my son's phone. The 3 gentlemen that were there ( I only remember Alex's name..the nice one😉) but I walked out in literally 10 minutes and they sold me a Google Watch for my son for Christmas 🎄. That was a great gift that I didn't even know they offered for his phone! Thank you! MERRY CHRISTMAS!

What a great crew. I was greeted instantly when I walked in. I went for an upgrade and expected to be there over 5 hours (like past experiences at other AT&Ts) I was out of there in 30 minutes. Not to mention that young lady got every single thing over to my new phone! Will be doing all future business at this location. Very pleased.

Alexena is the best employee at this location! She solved problems that other employees couldn’t. She was fast, friendly and very good at her job.

This was one of the easiest phone upgrades I've ever had. They were friendly and super helpful.

BEST EXPERIENCE WE'VE HAD AT AN AT&T STORE! The representative that helped me I believe her name was Alexandria? and her manager Anthony were absolutely amazing! They had all 3 phones we wanted in stock, the store was very clean, there was a small wait but they made sure to greet us immediately when we walked in which made a great impression. We typically go to the Sevierville location but all the employees they have there recently are rude and unless you are buying something they are not interested in helping you. We will definitely continue to make the drive here for the amazing customer service!

I was thinking about switching to AT&T for a while now, so I decided to stop into the store and browse while I was out shopping. I spoke with Alex about the possibility, asked a few questions, and then decided just to take the leap that same day! Anthony came over to assure that everything was done to my satisfaction, and that my needs were met, and I’ve gotta say, I definitely appreciated the whole experience, and they made me feel like more than a just a customer.

I busted my screen, was locked out of my old phone. Went to Morris Blvd Store and Miss Sydney Morie waited on me. This young Lady, went above & beyond!!! She took her time with me, made me feel comfortable with any questions I had. She was able to retrieve my apple password for me, transfer all my old info to my new phone. She’s a life saver. There was also a young man working but I can’t remember his name. He was also a sweetheart! Good Job guys, you’re the BEST!!!!

My husband and I had some issues with getting the wrong phone during a trade in from an employee who no longer works for the company. It’s been a hot mess but both Alex and Stormy helped get it straight. They both took the time, each on separate occasions, and did everything they could and dealt with our frustrations to get it all straightened out. Either one of them would be an excellent manager, much better than the one who is there now. If you need anything in store, ask for Alex or Stormy. I know y’all don’t get paid enough, but keep up the good customer service!

Zack at AT&T fixed a language problem on my phone that i have been dealing with for 6 months. Very knowledgeable and great costumer service.

Mitchell was able to help me get switched over perfectly! answered every question i had with confidence! will never go to another AT&T store!

Daryl was absolutely amazing. Best visit at any AT&T I've ever been to. He deserves a raise. Very knowledgeable and friendly.

Thanks to Sydney Morie I have a great plan and had great service!! I couldn’t have asked for anyone better to assist me . She took care of me as needed and more . Thank you so much for giving me the opportunity to meet you and be apart of at&t I also switched from Verizon .

Have been an att customer for a few years now, always have a great experience here. On my most recent visit, my wife and I came to upgrade our phones. Salvador was very pleasant and professional, and helped us get what we needed. The phone my wife wanted was not in stock, so he helped us order the device and explained how we would still be able to get our trade-in credit. It took a while to transfer all the data from my old device to the new one, so Salvador let us know we didn't need to stay and wait. When I returned to finish up, Salvador was helping other customers, but Conner immediately took over and helped me with the last of the paperwork. He was also very helpful, and patiently waited for me to me confirm that everything was set up correctly and all my old data had been correctly transferred beforei turned in my old device. Great customer service from both gentlemen, thank you!

Daryl is the greatest person. Changed my wife and I to FirstNet from Verizon and saved us a ton in the process. 10 stars!

Alexena was super helpful. Very patient and helped my wife and I get our new devices setup with all of our data transferring smoothly. Great experience!

I had the best experience I’ve ever had at at&t Saturday. They were so so busy. We had waited for a good while (I also had my 2 wild boys with me lol) and the manager Kelly was so amazing. She was patient , and so sweet to them and me. She helped with everything I needed and more. I definitely recommend going there!

Can not say enough good things about the folks at this store. Especially "Derrin" he is the most professional, polite and the funniest sales rep. Plus he knows his AT&T stuff better than anyone I've ever dealt with at the company! And will definitely get you the most for your money!!!

I stopped into the AT&T store today because one of the new phones we had ordered had a faulty SIM card. Derrin quickly greeted me to let me know he or someone would be right with me. He ended up working with me to get the phone fixed, helping me pick out cases and screen protectors, and putting everything together so I didn’t have to worry about anything. He was very polite, extremely knowledgeable about the products, and really easy to talk to.
I was impressed with the level of customer service. Derrin made the whole experience easy and efficient. If you’re looking to upgrade, add features, buy accessories, or just needing information, I highly recommend going to see Derrin.

We had just moved 5 days prior to Tennessee and I just walked in wanting to switch our business account from Verizon to AT&T because of reception issues on our property and Whitney is who I met. She was amazing. I have been to many cell phone stores in my life and no one has been as knowledgeable as she was. She certainly knows that she's doing. She was also super friendly and great with my 3 children. I have never felt like I had a cell phone person before and now I will always go back to see Whitney Morris.