Ashley Store

Norma was very helpful, and listened to what my needs were, and made it possible! The manager, Doug was great as well, with helping meet my budget! Will be back for future furniture buying.

Michael Parks was great! He was knowledgeable and was able to direct us to what we were looking for when we described our vision. He was patient and let us have time to look without hovering or pushing. He was ready to answer any question we had about any furniture even though we were specifically for a bedroom set. Everyone there was nice and helpful, but we are glad we met Mike. He made the process seamless and hassle free.

The store displays are beautifully coordinated. The staff were exceptional. Kelly was our host who worked diligently to find us the right product despite our particulars, extra kudos to her. Financial staff & other hosts were also very kind & throughout. Overall excellent examples of customer service. We will be back & have already recommended this store.

Norma was not your typical sales person. She listen to us, talk to us and let us find what we wanted and then she gave us a deal we could not pass up. Thank you Norma for a great experience and personal service. We will definitely ask for Norma again.

Russ was a very attentive,
Pleasant friendly and knowledgeable salesman when we were looking for our king size mattress. Russ Was extremely easy to talk to. Everyone in the store was courteous and kind. Ashley furniture met all of our needs and went far and beyond them by the delivery process. Also, as we were out of town purchasers, they helped assist us in the process of making our purchase over the phone. We will definitely be buying more furniture and living arrangements from Ashley furniture!

We had a great experience with salesman Michael Parks. He was very friendly, personable, and most importantly, was not pushy at all. He was knowledgeable about the furniture and answered all of our questions. They also honor prices online to be competitive. Recommend!

I can not brag enough about my experience at Ashley's Furniture today and yesterday. Kelly and Norma were instrumental in the purchases I made there by being professional and knowledgeable. I left happy.

Michael Parks went above & beyond to help us. We told him how we had previously tried to purchase a set online but only received part of the order because it was being discontinued. He looked up the set & then checked to see if they had the items we were still needing. They did not, but that was ok because I had another set I had my eyes on. Michael took us right to it & explained it came in 2 styles. He then let us look around to see if any others interested us then came back to see what we had decided. He was very pleasant to work with & was NEVER pushy at all. He explained delivery & how things should go & if we had any issues not to hesitate to call.
This shopping experience was very positive all because Michael went above & beyond, was kind, knowledgeable & again NOT PUSHY. If you're looking for this when shopping at Ashley in Morristown, ask for Michael Parks, he's your guy!

Today was my first time going to Ashley. It’s a nice store, clean, and friendly staff. Kelly was my sales associate and she’s knowledgeable and helpful. She definitely met all my expectations and I left a very happy customer.

Everyone was so helpful to help us find what we were looking for and more! Norma and Kelly were by far the best and did what they could to help us get the couch we wanted and the best deals as well we will definitely be returning back to this store

My wife and I enjoyed Michael and Doug at the Jefferson City store. We had a wonderful time talking about social things we forgot what we came in for. But in the end we decided to purchase a piece that just came into the store, happy wife happy life. I recommend Ashley for the great customer service and experience!

Mr & Mrs Jerry Martin

Michael parks was very friendly and very informative. He was patient and helped us find the right mattress for us. He was very knowledgeable about all the products and took his time for us to find the bed we wanted. Will definitely recommend that store to all my friends looking for mattresses and furniture

It was a sincere pleasure to work with Mike Parks. He was professional, and his customer service skills were outstanding. I would happily recommend him and the Ashley store to my friends and family.

Cheryl greeted us with a big smile when we walked through the door at the Morristown store. She was very friendly and helpful in helping us find the love seat we were looking for. I will gladly recommend her to anyone looking to buy home furnishings or decor.

Just moved into my home and came here to get my furniture. Recommend Cheryl, very knowledgeable of the furniture and I appreciated her opinions and her input. She was patient with the kiddos too. Very pleasant. Great experience.

Ashley Furniture helped my family find a couch that is perfect for our needs. Kelly was very professional and accommodating. Highly recommend!

My husband and I just purchased furniture for our living room and dining room from Ashley's in Morristown. We had such a positive shopping experience and found everything we needed and wanted for our home even down to lamps. Of course we couldn't have done it without the help of Michael Parker. He really took the time and attention we needed and even moved furniture around the store to make sure everything matched and was what we wanted. Thanks Michael!!!

Michael Parks was wonderful! He listened to our needs, showed us exactly what we were looking for and guided us through the purchasing process. The entire visit was pleasant!

Staff is amazing, especially Cheryl! she has amazing customer service and made sure i got exactly what i wanted! i will definitely be coming back and sending all my family and friends to buy from her!!😊

Cheryl Parton was absolutely amazing! Cheryl made suggestions, took time to understand our style and suggested a dining room set I love, love seat, matching chairs. My visit today was for for inspiration but Cheryl inspired me to purchase today.