Menards

Katlin deserves to be a store manager due to how amazing she was yesterday! My husband and I were buying a gun safe, ready to spend alot of money for it.
We initially were at the menards in carpentersville where we were horribly treated by the manager and resorted to taking our business elsewhere. Katlin initially was in the tile area helping a couple , after she finished with them, she immediately apologized for the time we waited and immediately assisted us in picking out the right safe for us, she.checked the safe herself and walked us through the resetting of it and how to use it. She went above and beyond. I absolutely loved her! Great team and great experience

I would just like to say that every time I go in there I do have a very good experience. And I would like to give a shout out to one of your Cashiers her name is Stephanie. She is very friendly and very helpful. Her attitude is awesome. And she appears to be a hard worker and have a very good work ethic. Thank you very much

We moved to a no Menards land. Such a joy to come back and rehab close to one ! Helpful associates who recognize us seven years later! Great selection, good prices carts full, let's get to work!

Had what I need, courteous enough staff, and can't ask for much more.

Just bought paint and tools for a stair project and was not quite sure about what I needed. Al in the paint department helped me and was so knowledgeable about his department. He weighed pros and cons of multiple techniques and discussed the process with me with great example. I will absolutely return to Batavia Menards just for that level of quality care!

I needed to get plumbing items and a water heater. I am handicap and a young man Chris came up to me to see if I needed assistance.
He helped me gather everything I needed for our project. Much appreciated Chris.thank you Paulette

Worked with Bryan S in the bathroom remodel area. Came in with a problem with my purchase and he helped me solve it - with kindness and professionalism. Thank you!

Phenomenal Store. Greatest Prices. They even AUTOMATICALLY MATCH Competition pricing of Home Depot and Lowe's. Very Helpful Employees. Great Rebates. Organized. Super Value Offerings by General Mgr at store.

Dwight in the lighting department was an absolute dream! Lightbulbs these days can be so overwhelming… There are so many different types and styles. I came in with a very specific need and he went above and beyond helping me find exactly what I wanted and needed for my new kitchen!

Went in early this morning-

Needed some cleaning supplies and degreaser~ Had a lot of questions. I was instantaneous met with a friendly face; Even though I was interrupting his stocking- he went out of his way to make sure I had the best products at efficient costs.

When he couldn't answer all of my questions- he showed me to the paint department where I was met with another super polite and helpful staff member.

I don't remember their names~ but I hope if they read this- they know who they are. I've never had a greater customer experience than at this Menards. Thank you so very much!

This is the best 1 stop shop for any homeowner. They have everything you need for your home including a small grocery area with milk and eggs. Additionally, the staff is super helpful and beyond friendly.

I do love THIS Menards! So many special finds. The staff has always been helpful. They promote courtesy in every department. BIG ups to Leo, and the lady of the shipping department. I believe MORE staff in needed though, lots of people are shopping. And we need the personal touch in every other isle.

Cleaner. More organized. More friendlier. Compared to other home center big boxes chains.

Tool to food to you name it. It's a do-it-yourself paradise

I shop here first for all my project needs

I don't usually go to this specific Menards but hey had a Ray's list patio door I wanted. Rick, Lorraine, and Alan in doors and windows were very helpful and got me answers to my questions.
Awesome job. Thank you!

Bryan in appliances rocks!
My son and I went in on Labor Day to purchase some appliances and he was so very helpful! He went out of his way for great customer service! Made our day a great experience!!!

Menard's is always good, only needed salt and propane. Staff is always courteous and helpful. Brought my kids, forgot that with COVID-19, no one under 16 allowed. Not Menard's fault but we had to shop in waves, and honestly spent less money.

Went in to Menards to pick up a couple of items that I couldn't find at HD. I went down a couple Isles but could not find what I was looking for.

I spoke to a young man who literally walked me down the aisles to each item on my list and helped me with my selection.

I appreciated the fact that I didn't have to look all over the store and that young man assistant me and made my purchasing experience awesome.

We always love it here.

An employee at the Batavia Menards store was extremely helpful in doing everything he could to assist me to successfully complete a phone order without coming into the store. He assisted me in making the purchase via phone and loading it into my car. My husband and I are self-isolating due to our age and our health concerns connected with the pandemic. Kudos to Menards for their kindness, understanding, and compassion!

Most of the time I can fine what I need. Most employees ask if they can help me fine some thing.
Home Depot most employees will just walk by with out looking at you or saying anything.