Fido (Available in the Rogers store)

Visit this store couple times in past month to set up accounts for my kids and today to set up an account for my friends and I must say, I was thoroughly impressed with the service we received. The staff members were incredibly helpful and knowledgeable. Additionally, the store ambiance was welcoming, and the waiting time was minimal. Overall, my experience was fantastic, and I would highly recommend this store to anyone looking to set up a new account or make any changes to their existing one. Keep up the excellent work!

Best in-store customer service with a cell phone provider I have ever experienced in all my years of cell providers. They went ABOVE and BEYOND the call of duty with the request I needed assistance with for help. Three hours in their store on the phone with customer service and did with a smile on their faces and humour throughout. Finally got me a manager over the phone with professional persistency to help rectify a bill discrepancy and handled with the utmost of “ I am a valued customer”. I HIGHLY HIGHLY recommend visiting Airdrie’s Fido/Roger in store provider 😁.

The best store for customer services. Staff helped us a lot than expected. Mr. Karan is one of the best staff member to provide service.

Excellent customer service. Special shout out to the beautiful dark skin woman That helped me she deserves employee of the year.

the staff are so helpful and caring!!

the technicians came and simply disconnected some device in the locker in security for the whole night gave us signals we had to connect it again.

Worst place ever and worst customer service. They don’t actually know what customer service is. Instead of offering services they are pushing you to get out of store and call the customer service if need assistance

I am so disappointed with the first time I came to this store. JUST now I was denied service, and discriminated against for enjoying in full my rights and freedoms as a Canadian Citizen by choosing NOT to wear a mask, and they would NOT allow me inside the store. The attendant told me is store policy and I explained that is NOT the law, and that he couldn't do that, well, it didn't work as he asked the manager and she firmly and strongly nodded her head in negative answer to allow me in or provide me service if I wasn't wearing a mask. I have been humiliated by this store here. So disappointed. I HAD to press 1 star in order to post this review, otherwise I would NOT ABSOLUTELY NOT give them ANY starts at all!!!!

Least helpful fido store i have ever delt with. Staff is short with you and rude and fails to inform you of all the info involved when dealing with online orders