PUMA

very nice! very nice customer service and so polite.they provide me a comfortable distance.

Good service

The shop is quite small (probably taken over much by the next shop) but selection is still quite vast. They didn’t have the particular design I was looking for as I took a photo of the shoe from their other branch in Starling Mall. Very great customer service and friendly though.

👍

Cửa hàng bán đồ thể thao

Dear Puma

I am writing to express my deep concern and disappointment regarding an incident involving one of your employees. I believe it is essential to bring this matter to your attention as it pertains to a serious issue of racial discrimination that occurred during my recent interaction with your company.

I had the unfortunate experience of encountering racial discrimination at your establishment. I was assisted by an employee named Haikal, who exhibited behavior that was not only unprofessional but also offensive. During our interaction, I was subjected to derogatory remarks and disrespectful gestures, which left me feeling deeply humiliated and marginalized.

It is disheartening to think that such behavior could occur within a company that I had previously held in high regard. Your company's reputation as an inclusive and diverse organization has been tarnished by this incident. I believe it is imperative for your management team to take immediate action to address this matter and prevent similar incidents from happening in the future.

I kindly request that you investigate this incident thoroughly and take appropriate actions against the employee involved. Additionally, I suggest that your company implements comprehensive diversity and sensitivity training programs for all employees to ensure that incidents of this nature do not recur.

I hope that my complaint will be taken seriously and that the necessary steps will be taken to rectify this situation. I expect a prompt response from your company regarding the actions you plan to take to address this issue.

Thank you for your attention to this matter.

Poor customer service skills... Sales clerk is impolite...