Brian Hicks - State Farm Insurance Agent

After my auto insurance went up considerably (no accidents or significant claims -- one small claim for a chipped windshield that was repaired by Safelite) with a different insurance carrier, I started shopping around and it included State Farm Insurance. After I submitted an online questionnaire and received a quote, I was contacted by Brandon Von Unruh from Brian Hick's State Farm office. Brandon reviewed my choices and made suggestions and provided a complete quote for both auto and home. Bottom line is that I got better insurance for less than I was paying for my previous insurance carrier. Highly recommend Brandon, as he was responsive in both email and by phone, courteous, professional, and personable. In a world where customer service is lacking, it was a pleasant surprise. Highly recommend.

I've been working with Brandon, here at Brian Hick's location, for my auto and home insurance needs. He was able to save me so much money on my insurance and he's always responsive and willing to do whatever is necessary to ensure I have a great experience. I highly recommend working with Brandon here at State Farm.

Outstanding service, Brian Hicks and his staff do their best to make sure I'm getting the right coverage at the lowest price possible. Anytime I've ever had a question or needed something they have done a great job making sure the issue is taken care of. I highly recommend this agency to anyone.

Brandon helped me set up my life insurance policy. He was super helpful, answered all of my questions & was extremely knowledgeable. Would definitely recommend him for your insurance needs

Brandon von Unruh was amazing to work with. He was super responsive and quick to respond to assist our mutual client

I worked with Brandon and he was great! I ended up bundling home and car insurance which provided pretty good savings annually!

Brandon did a great job of explaining everything and helped save money by bundling renters and car insurance. Highly recommend

Theresa was excellent helping my sister and I get home owners and life insurance very quickly. She was thorough, efficient, answered every one of our questions and was very polite!
Brian has a wonderful crew who stay on top of things and make sure we get all the information we need before making a decision. Brian has never disappointed me.

Theresa is amazing. She was patient with me and all the questions I had. She was able to take a look at my policy and show me how I could save money. I could tell she genuinely cared about making sure I was happy and felt comfortable with the changes I made.

I needed a policy for my business and I contacted Theresa of the Brian Hicks agency. She had me up and running In less than an hour. She was very easy to work with and I will be switching more policies over to them. I will be singing their praises to everyone I know. Thanks Theresa!

I have been a Customer with the Brian Hicks State Farm Insurance Agency for many Years. My Home and Vehicles are Insured. The Agency provides me with “A Comfort Level” and a “Piece of Mind” and are Committed to the Mission of their Slogan, “Like a Good Neighbor, State Farm is There”.

I have been Especially Impressed with Ms. Theresa Dotson who is an Account Representative with the State Farm Agency.
Recently, One (1) of my Vehicles was Damaged from an Unfortunate Encounter with a Deer.

I called and Alerted Ms. Dotson regarding the Accident and she was “Very Helpful” providing me with the Appropriate Steps for Filing a Claim.

My Overall Experience with Ms. Dotson was Very Positive. I Rate her Services as “Excellent A++++++” because she was “A Great Listener, Very Courteous, Kind, Informative, Professional, and Exemplified State Farm’s Commitment to its Mission”.

Ms. Dotson is most Definitely “The Best” Account Representative that I have Encountered, and I would recommend Anyone in need of Insurance to Access her Services without Reservation.

Brian Hicks was awesome to worth with. He took his time and went over everything. Brian returned my calls promptly was able to answer all of my questions. His attention to detail and working within my budget made it very easy and convenient. Highly recommend!!

Justin is the best!! He was very prompt in taking care of the change I needed for my insurance. It was time sensitive and he was on top of it to ensure I had the document I needed in time! Very professional, knowledgeable, and great communication. Thanks again for another great experience with Brian Hicks State Farm!

Brandon is awesome! Quick responses every time and knows his stuff.

Theresa is Always willing to help and make sure my payment is on time. Extremely nice on the phone, never has a bad attitude and you see she loves her career. Keep it Rockin.

I did a phone conversation with Justin and set up a new bundle account. Very easy to do and Justin was knowledgeable and took the time to "talk". I recommend Brian Hicks Agency for two reasons: 1. Agency is in-state local and close to my residence, and 2. Saved we a ton of money! Thank you!

The State Farm team at Brian Hicks is top notch! Almost 10yrs with him and he continues to give me the best rate, not to mention professionalism from him and his team. Always reaching out and looking to save me and my family money as well as unbelievable coverage for my insurance needs. Thank you Guys! Keep up the good work!

I have been with State Farm for several years. They have provided exceptional customer service. I appreciate a company who takes care of my immediate needs and resolved issues to the best of their abilities in a timely manner. I could not have asked for any better insurance company. Thank You!!

Recently moved to NC from AZ and the process of switching everything over was relatively simple. Jessica was AWESOME at answering all questions and getting everything handled in a timely manner. Scenarios such as this is why I stay committed to State Farm. Thanks Jessica for everything!!

Theresa was great! She helped me get everything I needed in a short time frame without me having to visit the office!