Metro by T-Mobile

After googling the reviews and a friend highly recommending I go to the Ingleside Metro ( I live in A.P. only 5 blocks from the Metro Store) I decided to give it a try. From the moment I walked in the door I was greeted by Laura who immediately welcomed me into the store. As I was approaching the counter, Stephanie asked how I was doing and how she could help me. Right then and there I knew I was in the right place. This young woman made me feel like I was the most important person in the world. Not only was she very knowledgeable she was also able to quickly assess my needs and get me the exact phone I needed. After making my purchase, she sets up the number to the phone I see her get a bag and put the box and phone in it and I was like “your done”???? Every provider I have ever been to have taken between 2-4 hours. Hands down this is the best experience I have ever had in all the 27 years that I’ve had cellular service. Thanks for living up to your reviews . I will definitely highly recommend my friends and family to go to your store. Thanks for everything and thanks Stephanie for my gift, and also for being such a great & caring listener.

Best customer service ever. I recently switched from At&t and was helped with such diligence that I'll never go back. Billie had a great smile and such friendliness idk how she is not in charge of the entire company. She's honestly the only reason I got the plan. I was gonna go with boost Mobile. But she actually spoke English without that deep Indian accent and helped me find the best plan. 5 stars for sure. 😎

Thanks Ak.spoke English without that deep Indian accent and helped me find the best plan. 5 stars for sure. best service

Billie Padilla was very helpful to my mother who is terrified of cell phones! She explained everything in a calm cool manner that was easy to understand for technologically challenged folk. Highly recommend this store and wonderful staff!

Great customer service by Billie Padilla. She quickly greeted me as soon as I walked in and never rushed me when asking about products and phone services. Totally recommend you go and ask for her!!! Also the store is super clean!!!

Stephanie is awesome with doing her job. Always with a smile and ready to help every time I come in. I will be recommending her to my family and friends

Had a great experience with Stephanie at this location.Helped me with the process of switching over and was very directional in making sure I knew how to operate device and everything went correctly.
Also quick!

I was very happy with my experience the ladies who work there were very knowledgeable and accommodating I walked away extremely satisfied they helped me with my phone issues and were really sweet.

Stephiane was awesome she was outgoing and positive I went and switched over from sprint and got a great deal with her!!! Recommending to family and friends ‼ Thank you girlie

Stephanie was very awesome and knowledgeable with the phone she sold me.i would be recommending her to all my friends and family
Very happy with my customer service

Come in to the store because my phone was not charging and emily was very helpful and help me tranfer all contacts we go to ap any other time but seen that ingleside has a metro and stopped by we loved emily we will b back to see her

Stephanie and Laura are amazing they know exactly what they are doing. Always with a smile best deals in town.

Went to the store here in ingleside having issuses with My phone I was greeted as I walked un by Emily she was very helpful and was able to help me witt what i needed help with went to 3 other stores and they could not help me but gotas the help i needed thanks again

Best costumer service ever!

Great experience over all, got my dream upgrade +7 generations :D (iPhone 11 pro)

Come on down to our location here we are ready to take care of you!

Billie is a great asset to the metro company

Had a good experience there recommend

Harley ,es muy profesional y muy amable. Y me ayudó mucho a resolver un gran problema con mi línea telefónica
La recomiendo es muy linda persona . Good person. Thanks

Jhon es un excelente trabajador muy respetuoso y amable excelente servicio 😊