Dunkin'

We went in for the grand opening at 9am and couldn't find parking. But I was so happy to see them busy. Came back around 10:30am and was able to go in and enjoy our delicious brunch. Everyone did a fantastic job keeping up with the crowd.

I had really good experiences all the times I’ve been there. For just opening they seem to be doing very well. Food was good drinks have been good. Definitely better than some other dunkins

Drive thur, only 1 other car, then me.
Very slow, no glances donuts,
Order donut + drink. Took 11 minutes.
Donut & drink just ok.

Clean, friendly employees, fast services

My sitter can walk down to get donuts.

Love Dunkin

This Dunkin location is hit or miss. While I enjoy the convenience of having Dunk in New Oxford, the hassle is that this shop always seems to mess up my order. I'm either missing something. My drink is not made, or a sandwich is made wrong. The staff are friendly and always correct the mistakes.

Had big order and girl taking order was a little flustered but we got through it and they even helped me carry order to my car in rain without me having to ask wonderful customer service

Wait time in line was savage (Drive Tru). Their is general confusion inside. When i have to give my phone to an employee to find an order, we have a problem. Total Charlie Foxtrot.

Would be nice if prior to giving a tray full of drinks in drive thru that the lids were all snapped on the cups!

2nd time there both times sucked. Got a small coffee this morning and down at the bottom of it was full of grounds. They always have 5 to 6 people working and no One knows what the other one is doing. More then 10 minutes wait for breakfast wrap. They really need someone to take leadership in there or they are going to sink in service. They didn't even know they were out of straws in the dining room at 8 am . That should be something that is taking care of the night before. Lets do better New Oxford Dunkin.

Absolutely horrible experience, ordered through the drive thru. Gave them the amount of drinks we were ordering, and gave clear names of all drinks ordered. The drive thru assistant didn't understand what I was saying regarding a Charli cold brew or our frozen coffees, had to repeat 3x to two different people. Got to the checkout window and we were handed a plain iced coffee instead of Charli cold brew and the frozen coffees were way too sweet and tasted like pure mocha syrup. They charged for additional swirl we didn't ask for, and when we went in they asked me to walk them through the making process for a Charli cold brew.