Discount Tire

Got two new tires this morning, they told me it would be about 45 minutes. I walked around outside for a bit and my car was done within 30 minutes. They also put three new wiper blades on my car. Fast efficient and everybody I interacted with was kind.

Al (the manager) was amazing. He made sure that my car was safely on the road at any cost. He made sure that my tires were purchased at the lowest possible cost, which really matters in these sometimes unaffordable times, where most places are "all about the dollar". This place rocks! I'd recommend them to any/all my friends and family. And get the warranty! Totally worth the peace of mind.

Excellent service but it took them almost 3 hours to serve me. Saturday, go early

I had an amazing experience! Very understanding! At first i was upset about the situation. They resolved my complaints and replace the tire for free! Highly recommended! Best tire place!

Place wasn't busy at 4:00. Had my tires checked. They needed air. The mechanic filled them and recommended I get my tires rotated in the spring. Treads had equal wear. Great place

Discount Tire in Carpentersville is the best tire shop in the neighborhood. Assistant Manager Philip M. was very informative and knowledgeable and saved me lots of money by extracting stripped flower design lug nut bolts in my Mercedes Benz S63 AMG. Over a year ago I had switched from Costco tire center to Discount Tire in Carpentersville, IL on Randall Rd and I am glad I did. They are very professional and polite. I love and appreciate their service and competitive prices. Thank you guys.

Left my car with a flat tire 45 minutes ago and I’ve got a text message with update your car is ready. When I wanted to pay, they are saying : “You don’t have to pay” I am asking why?! and the guy is smiling “We are helping people and we want next time when you will have a problem to come to our shop”!
This is awesome, customer orientation at this level ❤. I am living not far from the shop and ai definitely will choose it again.

They did a great job on my car ..I had a tad a tire pressure light on and the abs light came on

I've been coming to this store I moved here in 2016. They have helped me so much throughout the years. They show exceptional professionalism and genuine kindness with every service.
This past week I used a different tire company who put the wrong size tire on my car. The other company failed to take accountability for their mistake and provide a solution. I called this store because I didn't know what else to do and they are fixing another companies mistake for an unbelievable price! I'm so grateful for the employees and manager Al at this store!

Ian and the manager Al went above and beyond to help me replace a tire that initially seemed fixable, and with two other tires I need. I'm blown away by their generosity and that they cared more about my vehicle being safe than trying to talk me into expensive tires. As a woman, it was nice to not feel taken advantage of. Will definitely come back.

Antonio was SO helpful! He answered every question I had and was very patient with me throughout the whole process of ordering and getting the right tires on!! I really appreciate his and the discount tire team’s help!!

Ivan and team were able to get me in and out quickly with an emergency fix as a walk in. Kept the family road trip on schedule.

We had a blowout of one of our RV tires... we brought it to the Carpentersville location to replace both 2 tires and they were great! Friendly and fast service. My wife walked across the street to get lunch and they were finished before she could order and get back with our lunch! Excellent job guys!

The young man was very helpful and when he was through he ask me questions about the car tire and I will be back

Highly recommend!

The team is very friendly, communicative, and efficient. Work is completed on schedule, or ahead of schedule. The manager, Al, recently went above and beyond. Outstanding customer service is a competitive differentiator. I’m happy to have this place nearby.

I had an appointment for 10am and arrived a little early since I figured I had to wait. Soon as I came in I was greeted by Karl, who I spoke to the day before; the minute I told him my appointment time he remembered who I was. I also changed my mind about what I wanted because I couldn’t afford everything at one time. He found a better option which I greatly appreciate than what I wanted from browsing their website. I was able to replace all 4 tires and wheels, I highly recommend them!

This was so quick and easy, which usually means more money, but their prices are fair. They explain what your getting and help you make an informed decision about your tire purchase. Would highly recommend!

I've been with Discount Tires for several years. I've visited many locations and all have been great.

This location specifically was among my best experiences. Antonio was extremely helpful, understanding, and patient. I'm extremely happy that they take extra care to ensure you are safe on the road. Definitely a long time customer!

Ok, so I saw I needed the 2 front tires replaced on my car.

Smartest thing I did was to set an appointment online.

I got there 15 minutes before my appointment.

My car was brought in and serviced right away. I got right in & out before other people that didn’t have an appointment.

I loved the status text updates.

Overall I had a great experience with this facility.

I highly recommend setting an appointment first for your next visit.

Any place that offers free tire rotation and free flat repair is OK in my book.