AT&T Store

We had a great experience with Jorge. He was very helpful in getting our son's phone set up. He was super patient, answered all of our questions, and even helped with the screen protector application. We love this location (Washtenaw Ave).

Salem was incredibly helpful. He was able to find the best strategy for me to get a new phone for an affordable price. Additionally, he noticed we were going to have an overage charge on our home internet and set us up with a better option for our needs. So helpful!

Mouhamadou is a wonderful rep. I came in for an upgrade and he assisted in all the setup steps with attentiveness and care. The best customer service experience I've had I feel so much more confident with my devices and know I can always comeback to him for further assistance and services

A family member, and I had a problem between our two phones, and Muhammadu went above and beyond to figure it out. It was a lengthy and frustrating experience for all of us, but he was very pleasant the whole time.
Great customer service!!

Devin was an excellent salesperson and walked us through every step and then some. He was kind and asked for help when he needed. Jorge helped me complete my phone experience when Devin was on lunch and he too was terrific !

Jorge is the Man, he was able to help me get my New Apple Watch Ultra 2 Setup and make sure it was the best possible deal for the watch.

He advised how I can make the necessary changes to my plan to remove an old device as well!

I appreciate all the Staff at this Location as they make the Client a Priority.

Y’all need to go see Salem here! His customer service was excellent. I felt heard and appreciated for being a loyal customer. I was actually going to switch carriers because my experience hasn’t been the best, but Salem turned things right around!

Jorge helped me out with installing new sim card! He provided great customer service, and very friendly and patient. It was very helpful! Highly recommend this place. Thanks so much for help

We have worked with Salem, he has been more than a tech sales person! Continues to help us seniors navigate thru new phones we just got from him. You need more people like him, outstanding interpersonal skills! Will be back!

We purchased new phones, and Mason at the AT&T store was extremely knowledgeable, professional as he transferred the data from our old phones. He was also very patient and answered our many questions.
Highly recommend this store and the excellent staff.

Sam was very patient and helpful. We were looking for many items and we kept switching what we needed. He always made us feel welcomed and was very personable. Thanks Sam!

I’m writing this review on behalf of my uncle who doesn’t speak English. My uncle visited the AT&T on Washtenaw Rd. in Ann Arbor, MI to open 3 phone lines. He was helped by Salem who was very helpful and patient with all of the questions my uncle had. Salem was the best salesperson my uncle could have met. I recommend this location as their customer service is top notch. Thanks again Salem for all your help!

A programming issue with one line on our family plan spiraled into an issue with my line as well. Noel helped to solve the problem all while also upgrading me to a new phone and sim card. He was kind, patient, professional, and got the job done efficiently! Thank you, Noel!

I just worked with Salem at the AT&T Store on Washtenaw near Whole Foods in Ann Arbor to upgrade my Mom's iPhone when she was visiting for Thanksgiving (Friday 11/24/2023). Wonderful overall customer service, particularly Salem, who was patient, kind, helpful, and professional. Great experience; 5 stars!

Noel was very helpful, fast and had very good communication skills. I appreciate the customer service! Highly recommended!!!

Ryan helped switch over from t mobile got us a great deal with all new phones and the service is phenomenal compared to my old service provider mason helped us transfer our information and activate our devices very friendly staff and knowledgeable manager. Strongly recommend

Noel was excellent! He provided awesome service. We traded in and upgraded 2 phones all within an hour. Highly recommend this store and Noel.

Noel was a great sales rep. He helped me with account transfer, pricing out new phones, and getting accessories. Kind, knowledgeable, and patient.

Jorge was so helpful And friendly. Jorge was extremely patient and tried everything to resolve my issue making several suggestions to resolve the problem with my Iphone. Jorge is such a smart employee with potential to elevate to a higher role. Thank you Jorge!!!

This is about Noel. I came in with a big challenge. Noel was patient, kind, and knowledgeable. Promote Noel! I have been in executive recruitment for 40 years in the USA and 40 countries at the kezderdhip level. Including publicly traded companies in the US and UK. He is a great representative for ATT.