The Garden hair and wellness

Juliana is her name - the owner of this business.
My experience was very negative. I got my hair done by her for the second time in a while and I was not happy at all. First time wasn't amazing but I've decided to try again. That's not a problem to make mistakes but when you don't care of fixing it, then that is a BIG problem and shows a lot about professionalism. I messaged Juliana politely saying that we need to make some adjustments in the colour of my hair as I was not happy. Her message back was already rude, not showing care and sorry at all - she asked me what's exactly I was not happy about... She wanted to fit me in a week time and I explained that I was too self conscious to wait for that long so I gave options for the next 4 days ahead as I was about to go on a trip. She refused to do so, she even decided to give me back half of the money I paid for and pretty much said that she didn't like me anymore.... That was an absolute ridiculous and anti-professionalism attitude. I, then, had to find another hairdresser and I only had half money back of what I spent...

Anyways, I found one, and I'm extremally happy with my colour now but I wanted to take time and advice you before you decide to use her services.
I hope you don't make the same mistake I did, don't trust her.