Freedom - Marion

I'm buying my second item from these guys!
Erin B was fantastic she went above and beyond even when the doors had shut, doing everything to get us sorted and with our purchase as quick as possible.
A true representation of fantastic customer service, her colleague may need to take notes.

Fantastic service. We went to another Freedom store and staff were not giving customers the time of day, so left and went to Marion. The girls there were amazing. Big thanks to Hannah for her assistance.

Fantastic Customer Service
From the moment I walked in, the customer service was exceptional. Lucky for me, Christopher was suggested to me as I was looking to purchase a custom couch (or 2) for my home that is about to be built. Christopher was outstanding. He helped me to choose a couch and customise it tp fit my floor plan.......x 2! It was never about the "sale" - Christopher was outstanding in listening to my needs, and drawing how the couch(s) would fit on my floor plan. His knowledge, both in an interior design perspective and product knowledge was exceptional. As a result I will be a long term Freedom customer.

Thank you so much to all your lovely staff. You are so caring and I sometimes have funny conversations with the ladies at the front desk. If one of the staff is reading this and you know who I am, I come in with my mum sometimes and you guys make my day. I am so thankful to your kind souls.

Really recommend a visit to the Marion store, Sally, Nicole and Paul went above and beyond to assist me, I modified my order and switched products multiple times and the team were really accomodating. It's refreshing to receive such good customer service. Thanks and I will definitely be a repeat customer.

Whenever we go shopping for home decoration or home items, we usually don't miss to check the Freedom store (more often Marion) to check the items that they got and buy from them. we have bought plenty of items in the past from them and staff members are also friendly nice and co-operative to help and guide through. On the 11 August 2020 - we went to Freedom at Marion and met the lovely lady named LISA who was helping us to find the right mattress for us. Initially, we were looking for one specific mattress which deemed that was not right for us. LISA with her guidance for the product explaining about the other type of mattress which initially we were not interested prior but found out that it was better than what we were looking for. Yeah, it was very slightly (100-200 dollars higher on price but it has very good value in return.
Thank you, LISA, for your help , patience, positiveness, and guidance to choose the product. It's not just about the sale but it is also about the impression and belief you can rely upon when shopping. once customer - forever customer not just one-time shopping only !

Very good service and product waiting for second sofa vey excited

Beautiful designs in a well laid out store. Good specials to be found amongst well priced items too. Staff are friendly and helpful.

I love shopping at Freedom Marion. The store is so well merched which makes it very easy to shop and the staff are very friendly and helpful. It’s always a great experience every time.

Love this shop, so much to see and buy, wish I was rich.

Great store layout, product. Something for everyone. Staff go the extra mile.

Extremely impressive and lovely customer service from Will, thank you 😊

Ladies were so helpful ! Helped me pick out the best couch and bed x

Love this store! Staff are very helpful and great at putting things together. So many great options.

I love the service you get here. Everyone always seems so happy! Love the products and how they're styled. So inspirational!!

love coming to the Freedom Marion store, such friendly staff and the presentation of the products are amazing!

I can't get enough of this place! Stunning homewares and friendly staff who are always happy to help!

Very friendly, yet professional staff.......an enjoyable experience

Freedom sells high quality furniture. The price is a bit high but the quality is superb!

Really good store! My favourite in Adelaide