Autobarn Opposite Lock Balcatta

They kitted me out and gave good, unbiased advice throughout.
Mainly dealt with Kylie and Stretton. They were both helpful and knowledgeable.
Good crew, good products.

Amazing service by stratton. I bought a car battery online and order was ready to pick in 25 minutes. When I went to pick up my order I asked stratton if they can fit it for me. He not only straight away fit it for me but fit it professionally for FREE. Thank you very much for great service.

Fantastic service by Kylie, assisted many times over the day via phone with a bullbar order, nothing was too difficult.

Great result for both shop and myself all driven by top notch service.

100% recommend this store and thanks to Kylie for your help.

Went today for some Christmas shopping served by store attendant Naj, I purchased my items and upon leaving I realised I had purchased the wrong item by my own mistake and went in to refund. Naj instantly knew what I was looking for and saw to getting my correct item straight away. Felt valued as a customer, Great service by Naj. Will return.

Very helpful and friendly staff. Well trained. Autobarn is great because they have a lot of unique off road and caravan parts that are difficult to find elsewhere. I can tell their product lines have updated a lot. Always a satisfied customer!

I'm in awe of the effort and service offered by the team at Ballcatta. The hardest globe to change ever yet Jason worked his magic and I was safely back on the road. Exceptional service and professionalism. Thank you!!

Been here many times before and the staff have always been more than attentive and welcoming. Came in for a battery today. Explained I’d had a few bills come out lately and it came at a bad time. I left with a Supercharge battery that I felt was a really fair price. The Gent who served me really knew what he was talking about not only with me but many other customers I’ve heard him help while being in store in the past.

WOW! Sales and customer service was SUPERB on the weekend from the lady with the wild purple hair (Kylie I think). She went above and beyond to get me sorted with a few small issues with my 4WD. I will continue to shop there moving forward after receving such good service and friendly conversation at the same time \m/

I would like to say a BIG THANK YOU !! to Stretton who has helped me many times when I've shopped in store, I cant say enough on how helpful he has been. I always found him and other staff members to be friendly and professional, I feel he has loads of knowledge on products. When I shop in store I feel confident that I will be given the correct advice I always look for him when I'm in store for assistance, 6 stars from me. to Stretton. Its my go to shop for anything and everything Automotive :)

Really helpful. Great selection. Highly recommended

Shout out to the guys at Autobarn Balcatta for their friendly and excellent customer service. Carlton kindly offered to fit the steering wheel cover I bought from their plentiful and organised display (compared to store around the corner, whose shelves appeared to be the end result of a Frisbee contest!). 5 star service without a doubt!

Frankie was an excellent staff member to work with, made sure that everything I wanted was in stock before I came down to the store and then opened up the back door after they had closed it so I could grab my gear. Legend.

Got what need, good price friendly people

Amazing Customer Service, visited the store today to purchase some new wiper blades and they found what blades I needed and fitted them for me straight away. It’s so great to experience good old fashioned customer service. Well done Autobarn Balcatta. I’ll be back again. 😊

You know the mad women that screams into the workshop and says there is something wrong with her car. I am that woman, and what I needed on that day was Autobarn Balcatta. I could not have come across more caring and willing mechanics to help me out. The crew at Autobarn Balcatta immediately came to my rescue and assured me my car was in no immediate trouble. When you are so far away from home you need to know someone will be willing to help and calm you down. I am so grateful for the advice and the kindness shown to me. Thanks so much Autobarn Balcatta, even though I live a long way away, hopefully I will see you again.

I have had my car serviced here for the past 3 years since moving from Albany. Always very pleasant and I get the impression that the front office staff are very customer centred. I have asked advice from the manager and felt it was genuine. I trust them!

Very satisfied with the service. My car has been checked by 5 different mechanics and no one was able to find and fix the problem ( dont even the dealer, a waste of time and money) These guys are trustworthy and really competents. I highly recommend this place !!!

Came into the store after being laughed at after asking a simple question at Supercheap to be assisted by Jason who not only answered all my “stupid questions” but came out and solved my issues relating to my radiator and power steering with courtesy and respect. If there are women looking to get honest, respectful advice relating to their automotive issues, visit Autobarn Balcatta. The best customer service I have experienced, period. A big thank you.

Better range of products than the other stores

Got fantastic customer service today at Autobarn Balcatta. The lads made sure I had everything to ensure my trailer was legal, fitted the new adaptor for the lights, advised and put on new shackle plus fitted a steering wheel cover and just were really pleasant and helpful. Couldn't recommend them more highly . I will definitely be back for any other car supplies. Big thanks particularly to Adam and Jason.