Nike

Mel and the team at Robina (Simi, Kennon and Sophia) are exactly why you'd want to go to a Nike store - helpful, knowledgeable and friendly with a no-pressure approach. I always leave the store with exactly what I need and will never shop anywhere else. Thank you for always looking after us!

Recently I purchased $500 of Nike shoes and clothes for my daughter’s 21st birthday.
Apon entering the store Mel immediately made me feel welcome , greeting me with a smile and a friendly chat .
Sam was also friendly and good to talk to .
My urge to buy more from this store is based on my interaction with Mel , what a lovely person

EDIT: I returned to the store on 19/08/24 and again was served by Mel , what a lovely , friendly professional person , I just love great customer service, I bought a pair of men’s Nike runners , Mel was nice enough to price match them for me and her smile and good nature just made my day 👍

I always get amazing service from this store and this is why it's my go-to shop when in need of new walking/running shoes. I was here last week and I was assisted by Simi who was very helpful and nothing was too much to ask. Well-stocked and always clean. Keep up the good work.

Last Thursday night Kennon helped my son out with some new Nike spikes. I got my 12 year old to call ahead to check for sizes and Kennon answered and was all too happy to go and check for the young fella while we held on the phone.

When we went in to try on and purchase service was equally as good and he was very pleasant. We get all out Nike shoes from there as the staff have always been really helpful.

On another occasion (unsure if she still works there) Eledhwen helped us out with the same quality service and care.

Thanks again team.

Sending a 5 star review to the guys that served me. Tomas, Kennon and Simi. Genuine bunch of gentlemen.

Possibly the best Nike Store in the country from a customer service perspective. Very helpful, professional and friendly staff. They pick up their phones, set aside my pair and had it ready for me when I got into the store. Store is clean, well presented and organised.

I purchased a pair of nike running shoes from this store a few weeks ago, and I couldn't be happier. The staff recommended the correct shoe for my needs, gave me a few options depending on budget, and even sharpened the price on the pair I ended up buying. After running 20+ KM with my new pair, I can safely say I am very happy with the recommendation. Will go back when I need another pair of shoes

My son bought a pair of running spikes under a year ago $260 one of them snapped. I called and asked what their warranty policies were i don't have the receipt, no problems whats your name it will be in our system. Omg i have never experienced such great service i was told we can exchange or refund. The whole process was amazing. Thank you to
your team Mark was great. I have christmas shopping to do for my son will be spending my money there. Thankyou

We had amazing service at this store. I was assisted straight away and chose some shoes in minutes!! Would definitely recommend this store to anyone, whether buying for someone else or yourself!!

Recently I have had the pleasure of purchasing two pairs of shoes and three pairs of socks from Nike Robina, and my experience was nothing but exceptional. The variety of products the store had to offer was considerably larger than other Nike stores within the vicinity. The staff were also remarkably accomodating. I had to return one of the pairs shoes I had bought about a week later because I popped the air bubble in it, and the staff members were extremely understanding and replaced my shoes with a pair of new ones. The only inconvenience about this store is that it is not under the same business as other nike stores, so I was not able to use a voucher that I had earned at Nike Carindale, however, once again, the staff members exceptionally empathetic and gave me three pairs of socks for free, which are worth $25.

Great customer service, Dayna was amazing, very helpful & friendly & made our shopping experience so much better!

Amazing store, well laid out and easy to navigate, the staff where so smiley and willing to help. The lovely Phoebe helped my cousin and I try on multipul shoes and didn't bat an eyelid when we requested different sizes and shoes, even though going back and forth to get then can be painful. Thank you Nike! And thank you to Phoebe in particular, you guys are all awesome! :)

Purchased some cloths with my teenage daughter. Mel helped her like a big sister. . Great service highly recommended on the service alone.
Paul

Amazing service from Cooper at Nike Robina. Really great customer service - without his assistance wouldn’t have purchased my Son’s Jordan’s.

The staff at Nike Robina are really amazing. They go out of their way to help. They have always been brilliant with any issues or faults. Highly recommended them. Brilliant customer service!!!

I just wanna say thank to the Nike team but especially to Sue I was unsure of the the shoe size for my teenage daughter which wasn't with me at the time but she delivered the right size as the smile on her face was priceless when she tried those shoe's on 😊👍🏼

Very friendly staff. Very helpful.

Not many option for children but so many for adults and staff were so nice always asking if we needed help. Thank you

Great store, knowledgeable and friendly stuff and good prices

I love it because they have really comfortable shoes