EB Games - Sunbury Square

Everyone I’ve had help me at the Sunbury store have been amazing. Great for recommendations, advice and just all round friendly team there.
Josh helped me out today and was great and got my issue sorted very fast

This has been the best customer service experience I've ever had. I've been recommending this store to everyone I know, and my kids love it here too. Thank you, Josh!

We've had nothing but great service, especially from the lady who changes hair colour every so often. She's lovely and we'll definitely lay-by from here again. She was always helpful when we came in-store.

Really nice staff had a really good chat with one of them good selection of items would definitely come again.

Abbey has good communication skills and once fought a bear on my behalf. Would shop here again

The guys that work here are always friendly and very knowledgeable about items, games, consoles etc etc. Excellent people, fantastic customer.

Went to eb today the guy there was very helpful great customer service

Staff here is always so friendly and knowledgeable

Awesome store, great staff too. Really friendly, knowledgeable and willing to assist. They volunteer information on how to get optimal value for trades and purchases so you know you're getting the best deal possible. Overall they just do an amazing job at actually serving the customer. Glad this store is my local but I'd go out of my way to do my games shopping here if I moved.

Amazing service, the manager is very helpful and knowledgeable, helped me greatly when buying a new console. Happily price matched a second controller for me when I didn’t even realise it was cheaper elsewhere, and informed me on PlayStation plus games instead of selling me the games so saved me a lot of money.

Both times I have been in to this store the staff have been the highlight of my experience.
I purchased a preowned ps4 and the controller was faulty, simple swap over though both times the staff were so polite, exceptional service, apologetic and generally welcoming.
Not something I’m used to in such a store or let alone any retail experience.
Thank you for making my time in store so fantastic.

They were brilliant I was after a ps3 remote that the website said they had in stock of course I calle dot make sure it was in and luckily it was and they didn’t let me off the line till she had it firmly in her hands! I went in paid left the product was great service

Always happy and friendly staff and a great selection of stock.

Went instore to do a trade in for a Nintendo Switch to a Switch OLED. Who I believe was the manager was more than helpful and actually kind of helped to break the "EB Trade in for peanuts" stigma.

Always love coming in here. Brad, Will, Taylah and Glenn are all so helpful, really know their stuff and so friendly.

Always friendly and helpful. Love the fact that these guys are geekier than me and love the things that they sell.

Friendly and helpful staff and collecting our pre-ordered game was a breeze.

Great variety and friendly, helpful, happy staff. Definitely going here for all my gaming needs

Always a great staff experience at these chains

Wonderful staff. Very helpful and friendly.