Habitat Insurance Agencies

Kenneth has been extremely helpful in getting my car insured from out of province. Among the several agents I contacted in Vancouver, he was the most helpful - he followed up with email before, during and after and made me feel that he sincerely want to help me (since after his advice, he advised that I can also go to any icbc near me).

Jean is very knowledgeable and worked with Kenneth to help me on the matter efficiently.

Friedly, efficient and always going the extra mile. We had special insurance needs for our strata condo and Jean (Zhou) was essential in finding the right coverage for us at an affordable rate.
Thank you so much Jean, it was a pleasure working with you over the last few years.

My grandmother doesn't speak good English and they had a Portuguese speaking insurance broker right on sight! Quick and very helpful service 👌

I have trusted Habitat Insurance with my insurance needs for more than 30 years. The staff, including Jackie, Richard and Grace, have earned this trust and my respect during this time.

Everyone at this agency is polite, approachable, and eager to help. There have been many incidents where Jackie and Richard (the individuals who usually attend to me) have gone beyond the call of duty, researching my particular case and advising me of what's best for me. Yes, they take a person-centred approach to their clients and place our needs first. Simply put, they are GOOD PEOPLE!

I am - and have been for many years - very satisfied with the service I am receiving, and would highly recommend this branch of Habitat Insurance to everyone.

Jackie has been an absolute pleasure to deal with for auto, condo and strata insurance. Highly recommend! She goes above and beyond compared to my previous experiences with brokers.

I am so thankful to have found Grace C. at Habitat Insurance! She was fantastic! She understood my needs, clarified coverage, secured great rates, and worked at lightening speed to get me covered, as I came to her the day before closing!! She is thorough and professional. You will be in very good hands with Grace. Highly recommend!

Habitat has been my go to insurance company. I have had the pleasure of getting help from Sylvia, Richard and Grace - all of which have had great communication with prompt response times and detailed updates along the way. They all ensured that the process went smoothly and honored the quote they gave me. I really appreciate the time and effort they put into their work and would recommend them to others.

Extremely professional and helpful and they really go the extra distance to take care of their clients. Really amazing what they did for me. And they offer the lowest rates for the best insurance anywhere in Vancouver. I tried many other agencies before settling on Habitat Insurance.

We received a great quote from Jean for our strata insurance. She was very knowledgeable and diligent about her work. She assisted us in finding the best insurance product for our situation with great patience and insight. We will not hesitate to recommend her services to friends and family. Thank you for helping us!

Habitat Insurance has been providing me with small business insurance for six years. I have been very impressed with the extraordinarily high level of customer service provided by Grace Cato. Grace takes the time to listen to her clients to gain an understanding of the unique challenges of their business. She is knowledgable, professional and a genuinely caring individual. I have had numerous changes to the nature of my business and Grace has gone above and beyond to ensure that my insurance needs were tailored to my business every step of the way. Thank you to Grace and the team at Habitat for outstanding service. I cannot possibly provide a stronger recommendation to small business owners looking for an exceptional insurance broker.

I would highly recommend Grace and Habitat to anyone looking for insurance help. I operate a small renovation + carpentry business in Vancouver and Grace's ability to listen and understand my business allowed me to secure an insurance policy suited perfectly to my rather specific needs. Grace's customer service is also impeccable, I really felt like my insurance needs are as important to her as they are to me.

Thanks Grace! I look forward to working with you and your team again in the future.

Thank you Grace. Habitat Insurance has been one of the most positive, consistent business in our neighbourhood. They care about their neighbours and it shows. I'm in business today because of the actions they have taken to ensure we get the products we need at a price we can afford.

Excellent service. Highly recommend. Grace & Richard go the extra mile to find the best fit in insurance. I was under the wire time-wise and they came through with flying colours. Dependable, friendly service no matter how big or small your insurance needs are. You don't need any other broker.

Owner
Chuckleberry Lane Jewellery & Antiques

We've dealt with Grace at Habitat Insurance a couple times now for business insurance and bonds, and each time our expectations are exceeded. Habitat is great to deal with, and we'll be going back again!

I reached out to Habitat Insurance to inquire about strata insurance - not personal home owner insurance, but rather for our entire building. I am SO GRATEFUL I was connected with Grace. While Habitat does not offer this type of insurance product, Grace went above and beyond in providing some very valuable information. Our strata had just been hit by an $8,000 increase in our yearly premium! I had a feeling our property management company hadn't really shopped around for us, so I followed Grace's advice and secured another proposal from the company she recommended. Lo and behold, the proposal I obtained was $7,600 cheaper than the original proposal we received from the incumbent insurer! We voiced our discontent to the incumbent insurer AND to the insurance department of our property management company. The incumbent insurer reduced their premium by a whopping $10,000 in order to retain our business, all the while increasing some of our coverage limits. Moral of this story: Call Grace. One call saved us $10,000 as a strata and we are not even a client of hers. Imagine what she can do if she can actually provide you with the insurance product you need!

It's now been well over 10 years since I started utilizing Grace's insurance services, at the time coming highly recommended by Vanson Field, CFP. When I started working with Grace our family moved into our first condo, looking for content and tenant insurance to take care of the family and our belongings in case of a fire or flood. Being a busy business owner I also appreciated her help with her personalized car insurance services, many times going out of her way to stop into my store to personally deliver my insurance papers. We since moved into a home near her offices in East Vancouver and required an upgrade to a full fledged home owner policy. However, it wasn't until 2016 when multiple insurance providers refused to make an effort to renew my business insurance that I picked up the phone to call Grace. Boy am I glad I did, as within a matter of hours she had renewed my insurance policy with Gore Mutual and added additional benefits while reducing my monthly payments. I highly recommend Grace and her team at Habitat Insurance.

I had a great experience in this branch last Saturday. The reason I was there is first of all, my new place is arround there, secondly it has good reviews, and they offer Chinese lanugage service.
That morning Jean helped me on the insurance plan, and she was so patient, any question I asked she just explain to me and made it very clear. She also helped me understand what the home inusrance covers, and compair all the prices and the benifits, and suggested me the best choice.
I was totally convienced by her professional, and I would definitely suggest anyone who happens read this review, you should go and you will not regret.

Habitat Insurance Agencies, Viana, was excellent! She was very proactive and spotted an item in our Strata Earth Quake (EQ) coverage that needed more detail. She was a great balance of patient and yet proactive. Kind, and yet assertive. She is excellent at what she does!

We have dealt with Habitat Insurance since moving to Canada 6 years ago. In all that time Grace and the team have gone above and beyond to make sure we have the insurance that suits our needs...even when this has meant late night calls out of hours. They have ALWAYS been there for US, both for our family needs and our business needs. I highly recommmend Habitat Insurance Agencies.

I've been with Habitat for almost 10 years now and they have never failed me. Always helpful, friendly and timely service. I can highly recommend them!