Scotiabank

Great service and courteous staff. Went to open a bank account with them and was helped by Hyndhavi. She explained all the steps and processes very nicely and got the process done smoothly.

Thank you Kim and Gabriel Yeung. You guys are amazing super stars
I was confused when choosing bank for my newcomers family

Online contact is slow. But people at this location is amazing

I have met many financial advisors and bankers in the U.S and Vietnam. But Yeung is the best financial advisor I have ever met.

Thank you for bringing this energy to workplace. Will come back for any other service in the future at this place

Went to resolve an issue for a friend, The Manager Sunny took case up personally , listened to our issue, went ahead and sent all necessary e-mails to appropriate departments to help.
Best treatment received by this young Manager, ( This young Man is going places ). Not to take away from the staff, we were welcomed into the branch by a young gentle man, who was courteous, and helpful.
Folks if you looking for good Bank and Branch , look no further go to this Branch, you won't be disappointed.
P.S. the staff were all 10 when it comes to best service.

Have had excellent experiences with Gabriel - really knowledgeable and has done a great job of saving us money.

Financial Advisor Ryan I. is excellent! He’s super helpful and professional.

After sooo many bad reviews I read for all Scotiabank locations around Vancouver/Burnaby I ended up choosing this one because it is closest to me haha
The service I got was nothing but 5 stars to be honest.
It was the first time I needed a bank draft so I had some questions about how it works. All my questions were answered very friendly and patiently. Also had my first BC tax return cheque to hand in and they also printed a void cheque for me. Everything went really fast but not rushed and I felt well taken care of:)
Thank you!
Edit: was there on a Wednesday around noon and had no wait time

All of the staff are so nice. They tried helping me closing my account (because i'll be leaving the country) since there was a problem , even if it took long, a teller named Prima really took her time to help me and tried every way she could to help , and in the end bank account was closed with no problems!

Thank you so so much Prima! I will always remember you and your kindness :) Bless you all to the people in this branch!

It took me a while to write this review but it was always in the back of my head to write it. I went to this branch just to pick up my credit card which I applied for through another branch however it turned out to be the best banking experience of my life. When I entered the branch all the reps were busy helping other customers so I was told to wait but this amazing front desk lady Sookie Kim called me over and said maybe she could help. Not only she got my card activated and everything super quick but explained everything about my banking needs and helped me understand how I can get maximum value out of the package I’ve got with Scotia. The original branch did not tell me anything and I am really disappointed about that but she explained how I can utilize the free savings account I have, the USD account, perks on my credit card, mobile app features, and everything.
I recently moved to Canada and I am new to the banking system here, all the information that she provided was super valuable so I am really impressed with how she went above and beyond to help me with all of this. Thank you, Sookie.

went for open a new account .. mr jong and stig really helpful and not took so long
Thank you for your help guys

Re-editing my review
Over the last 18 months I am banking with Scotiabank Kingsway Branch and I really want to appreciate Kay for always helping me with all the Banking needs. She is the always the best.

Customers tend to leave a negative reviews only, but it is clearly that the branch mgmnt and the staff are professional and friendly.
Nice customer service, fast and efficient.

I feel very thankful for such excellent service from who was in charge at front desk. I think her name is Suki. Congratulations for hire excellent customer services representative.

I came to scotia bank and got a credit card beside my other banking needs. By mistake chose the wrong plan, and the branch was crowded (it is the main Burnaby branch) but Peter Huang helped me to change it really fast although he was super busy. He called Visa and stayed on the line for almost 15 minutes, talked with the agent, explained the situation, cancelled tge wrong plan, setup the plan I needed, and gave me an option of promotion which I took it. Thank you Peter! Scotia bank is lucky to have you! Scotia Bank, thank you for the great experience. You made my day!

Staff always friendly and polite. Easy parking on meter beside Bank.

The staff are friendly and ready to help the clients.

Great bank. I like the staff. It's open Saturday which is great for me and family. My favorite branch.

Always a pleasure to bank here. They always serve free coffee or water. Friendly staff.

Staff are nice and supportive. I did not have to wait too long

I've always loved the great staff behind the counter....keep up the great work. :-)

It was great. Staff is awesome. My visit was pleasant .