Tri-City Plumbing & Heating

It is hard to find a trade company these days that you can trust. This is not the case with Tri-City Plumbing. They have built their company from a place of trust, customer service, quality work, and employee recognition. We have worked with Keith, Nicole, and their team a few times over the last number of years and they have always done an outstanding job. Highly recommend. AAA+

I own a business in Port Coquitlam, and Tri-City has been absolutely fantastic with their customer service and quality of work. They go way out of their way to help you when you have an urgent issue that affects your business. Keith is a real community member type of business owner. He even did a FaceTime call with his tech while on holiday, in order to diagnose an issue we were having. I recommend them 100%.

I was extremely impressed with the professionalism , responsiveness and thorough service tri city plumbing did on my residence. I had alot of problems and had different people look at it but tri city was able to determine the problems and fix them very quickly and efficiently. Their staff is very knowledgeable, courteous and professional. They will be getting all of my business in future. I highly recommend them for any plumbing issues you need repairing or for installations.

I contacted Tri-City Plumbing to address a water pressure/volume issue at our residence (couldn't do two things at once such as fill the tub and use the dishwasher, and pressure wasn't sufficient to use our outside water sprinkler). Manager Keith Hankins stopped by to assess the situation and then scheduled a couple of professional plumbers on his team to fix the problem. The night before they came, our sewer system backed up into our downstairs tub/toilet/laundry sink. I panicked because I had never experience this before. I called the Tri-City emergency phone number and spoke to Ravi who talked me through what happened and was able to calm me down and advise me to not flush anything until the team showed up the following morning. The next day, Brad and Phillippe showed to fix the original issue (great job by the way, totally pro) and proceeded to take on a 2nd task of dealing with my sewer backup crisis. It was a fairly serious issue but nothing they couldn't handle. Even Keith showed up to see how things were going and the decisions that were made ended in a successful cleaning of my sewage system all the way to the end of my property. Great cleanup, too. Clearly I can't give enough props to Tri-City Plumbing. Excellent work, very personable and professional.
I first called Tri-City back in Feb 2021 when we purchased some new appliances and needed our new dishwasher installed properly. I spoke to Keith Hankins who, once again, was so personable that I mentioned a few other issues we were having such as a hammering in our pipes when we turned on our tub faucets. He personally came out to assess these issues and was very knowledgeable, helpful, even generous with his knowledge. He then scheduled one of Tri-City Plumbing's many professional plumbers to take care of the issues and I was very pleased with the whole experience then as well. As the song goes, "...who you gonna call?..."

After reaching a few plumbers, I picked Tri-City as the owner Keith was responsive, polite and thorough when providing estimate.
His crew was extremely polite and made sure to keep the place clean as they worked.
I would definitely recommend to any of my friends.

I had a leaking thermal expansion valve on my hot water tank and called Tri-City plumbing. The lady on the phone was super nice and helpful, they had a plumber in my area for a different job and managed to be on site 4 hours after I called. The problem was repaired on hour later. Very professional, overall great service. I can highly recommend Tri-City Plumbing!

Very positive experience, response at the the house within 4 hours. Andrew was very good gave me options and also what I believe to be good advice. Water tanks just do not last like they used to.

Thank the big box stores driving the quality down. that's my opinon,not any one else.My first tank lasted 28 years, this one 9.
I have no issues recommending Tri-City Plumbing,I have no hesitation using them again ,. this is a great local company! Thank you Andrew! Excellent service.

I would highly recommend Tri-City Plumbing. The owner Keith is very helpful and responsive. I had an emergency and they fit me in as soon as they could. Mark fixed the problem in no time all while being very professional and super tidy. They are very knowledgeable about their business and honest. I won't use anyone else.

We had a plugged toilet that needed to be loooked at. Called Tricity in the morning and by lunch time Brad was there to fix the problem. Super professional and friendly service. WIll for sure recommend Tri-City to anyone. Will always be our first call as well. Thanks again to Tri-City Plumbing!

Within a few minutes upon meeting Marc I could tell he knew his stuff and he gained my trust. We called you guys as we knew we needed a little work done for our kitchen reno to fix some problem areas done by a previous owner.

I explained to him that this was going to be my forever home and so I wanted to do things right—especially while the walls were open. He assessed the work and made recommendations and gave the reasons why he made those recommendations in language I understood. In the end we redid the whole home! Marc was an excellent communicator throughout the project. Kept me informed but also didn’t disturb me while I was on work calls, and for areas where he needed feedback from me he ensured he used my time effectively. This is important to me because I do have many meetings throughout the day.

He kept the work area tidy and his work was so precise. My husband and I really cannot say enough great things about him. Even our dog loved having him here. One of the other amazing things Marc did was we had a gas fitter run a gas line to our kitchen for a new stove. Marc noticed that the fitter made a mistake and made sure to make me aware but he did this in a very professional way that didn’t call down the other contractor. This really sat well with us and that issue is now being resolved.

Phillip from Tri-City Plumbing went above and beyond when we needed a new hot water tank! He was at our home in a timely manner and managed to get the new tank covered under warranty even after I had been told by GE that it would not be covered. I feel he could have taken advantage of the situation and sold me a new tank but instead spent the time on the phone with GE explaining why it should be covered. Home Depot even commented to me that this was the first time they've seen a customer's plumber go with her to exchange the tank! Phillip was beyond helpful, polite and professional. I will definitely be using Tri-City Plumbing & Heating again!!
~~signed: Dan's happy wife :)

I've used Tri-City when I rented and now with my own place. They are great. Love Sharla - friendly and helpful with all my questions. Mark who installed my hot water heater - excellent. Guy doesn't break a sweat on the hottest day of year. Great group. Highly recommend.

Awesome customer service , had a damaged washer and these guys came within 24 hours and solved the problem , they get the job done .

No games and no gimmicks .

WOW!! Tri-City Plumbing is seriously AWESOME! A great team from top to bottom. Always ready to help, quick response (communication & scheduling) - solution oriented and budget conscious. I've found my plumbing company FOR LIFE!! Thank You TCP

By far one of the BEST trades companies I’ve ever hired. The staff are very experienced and prompt. The owner Keith is extremely fair and honest. Can’t say enough about Tricity Plumbing!!!

Called up needing a hot-water tank replaced quickly, they showed up within a few hours and replaced. Phil was very knowledgeable and friendly happy to recommend, and I will be phoning them with any future plumbing issues we may have.

Water supply and Sanitary piping
inspection with testing to my unit in a townhouse complex on Citadel Drive - Citadel Pointe. This is the best and reliable plumbing company, its manager - Rebecca is friendly and helpful, its on site plumbers Felipe and Logan are professionals with best contractual behavior and excellent workmanship. Highly recommend this Company!

I HIGHLY recommend this company. From the lovely gals on the phone, to their plumbers. Solid work. Punctual. Friendly. Clean. I'd recommend them to everyone and I will. Thanks again for the work. Very happy customer!!!!!

I've used Tri-City plumbing for my home on several occasions and have always been very pleased with their service and the results. Thanks Tri-City plumbing - we'll be speaking again, I'm sure ;)

We were really impressed with Tri City Plumbing...the owner Keith responded to our call immediately and was very helpful and dealt with our requirements quickly and efficiently.