Steve Nash Sports Club (Closed)

Say what you will about their dues, but I've not had a problem with their billing department in the five years I've been a member.

Recently, they've had some issues with late opens in the morning (which really sucks when we get up at 5am). But as soon as I brought the issue up with their HO and GM, they immediately rectified the situation by calling me and others who voiced their concerns, explained to us the solution they've come up with, and did a rehire to ensure it wouldn't happen again. On top of that, they held a member appreciation breakfast for a whole week for all the early gym goers.

Sometimes it's easy for good team to go unnoticed in a big company, but this team here at lougheed went over and above the expectations of a $30/month membership, and made me a fan.

👍👍

After dealing with gyms my whole life I was expecting the worst when things went sideways with SN... BUT

Quick recap: I signed up during summer and was promised an amazing deal. Flash fwd to now and “there's no record of that deal promised and the people who set it up aren't here any longer...”

WHAT?!

We've all been here before right? Get it in writing always right?

So rather than the usual denials and obstructions that most companies do, both the Sales Manager (Victor) and the new Operations Manager (Julia) went to work on making it right. It took a bit of time but they came through. This location is set up well. It has staff that care and it shows in the way they stepped up and took things through to the end. I can't say enough good things about the way they resolved my matter.

And quite frankly who wants to work out in an environment with bad energy anyhow?

Consider giving this location a shot, the staff make it a worth while place to spend your hard earned money. People are great, vibe is awesome and the equipment is top notch.

I just had my first personal training session with Angie. And I am BEYOND impressed. She was so compassionate to my struggles with health and fitness and she was so understanding. We connected so well. She was very realistic, and knowledgeable about every question I had. She didn't push sales or anything. I haven't had a good experience with a gym in a very long time and now I have which makes me ever more motivated to go. Thank you Angie!!!

Great place for a workout with many cardio machines, locker facilities & good quality equipments. Sonia Lagare is my personal trainer and I appreciate her knowledge in fitness which enabled me improve and enjoy my workouts. Thanks Sonia & Fitness World for tailoring my workouts and keeping me Fit!!

Best place for working out with professional trainers. I train with Chelsey. She is excellent, knowledgeable, encouraging and motivating! I would recommend this gym and Trainer Chelsey to anyone who is looking on making some positive changes in their body and their life!

Nice gym, clean, redesign opened up the space nicely. Can get busy at times, so if you come on the off hours there is virtually no wait
for equipment.

I LOVED THIS GYM. BUT I GOT RIPPED OFF BY BUYING A MEMBERSHIP IN KELOWNA BEFORE THE GYM WAS ACTUALLY BUILT AND IT WAS GOOD FOR ALL LOCATIONS. WHEN I WAS IN LOWER MAINLAND YHE PEOPLE WORKING WOULD PRETTY MUCH EMBARASS ME EVERYTIME I CAME I WOULD NOT HAVE PURCHASED THE MEMBERSHIP IF IT WASNT FOR ALL GYMS. Great gym tho

Super professional. I find the gym is clean and since changing to Fitness World there has been noticeable improvements.

Very nice staff. The gym is always thoroughly clean! A very nice gym.

Great new location. Awesome new cardiovascular and weight training equipment. Great new location being connected to Lougheed Town Centre.

I love working out here. Really fun and challenging classes to spice up the regular routine

It's the most organized and the cleanest Steve Nash branch I have ever been.

Just want to thank the cleaning staff for doing a great job walking around and wiping down surfaces and equipments.

Nice gym. Lots of new equipment. Clean. Nice staff

You would definitely trust the crew. They are full of knowledge and experience that can help you a lot.

The gym is safety & clean & convenient for shopping groceries.I love it

Mark the General Manager is a great guy to help you get started.

My favorite Steve Nash location

Lost couples pounds there!

Just went in to cancel my membership

Love it!