Pignon Sur Roues

The best bike mechanic in town
Super fast and professional

Both experiences I've had with this shop have been excellent. They are usually busy but will try to help you out with a quick repair on the spot if they can. If not, they will have your bike back to you within a week. Very friendly service, will be going back for any of my bike needs. Cheers

I’ve been there more than 20 times and every time I’m satisfied with the service there. Sometimes I buy parts, sometime I get my bike fixed and I also bought a bike there. I don’t know any other place better than them. They are professionals fast and they don’t have any problem answering your questions. Best team in town there for sure.

They went above and beyond for the maintenance on my cruiser for a reasonable price. Why I decided to write a review was because the cashier took the time to install every add-on I purchased (seat cover and bell). I'll be coming back next time my bike is in need of some love.

I have never had my bike serviced here, but I always go here for parts. They have an excellent selection and price point, and even some hard to find parts and accessories. The mechanics often seem very busy and don't seem to have time to respond in depth to inquiries. Great bike shop, highly recommend

I notice I'm the only one (thus far) writing a review in English. So, as I often do, I feel compelled to apologize for my Anglophon-ism (I know. It's not a word. But you get me).

I'm an avid cyclist, with multiple bikes. I live in the Plateau and have done the rounds of the bike shops in the area, seeking one that's reliable and well-priced, with good customer service. After taking a few trips to Pignon Sur Roues--one to purchase, and several for servicing--I feel I can confidently say that this is a very good bike shop.

The selection is good, pricing is fair, and the service team is helpful, responsive and quick to make repairs.

Most important to me, though: they don't gouge for every minor piece of servicing. I've found that many bike shops do this, and while I appreciate that charging a premium for servicing may be an important revenue stream for them, it doesn't inspire much loyalty in me.

If I could give PSR 4.5, I would. The .5 reduction is due to the fact that some of the staff can be a bit brusque. But, on the whole, I have been very pleased with my experiences at this establishment.

I bought new pedals and stripped the bolts trying to take the old ones off. Called 4 places, they all told me to bring my bike and leave it to them for 3-4 days because they were too busy, except them. They fixed it in literally 6 minutes and charged me 5$. Will definitely come back again

Pignon sur roues helped me out of a major jam by express shipping an obscure part across the country to me in Victoria Bc. Thank you very much Patrice and the rest of team. You rock!

The floor staff are very nice. The bike techs are a bit more direct, but very helpful and knowledgeable. I've had to order multiple parts for Devinci Wilsons(2008 and 2011) and the shop guys are always helpful with finding the right part numbers. They also order them quickly and at a good price. I usually pay 50% of what I find online for OEM parts on my Wilsons. They sold me derailleur hangers for $20 CAD, the cheapest ones I could find online were $30-35 USD and you had to pay for shipping. I have been coming here for a couple of years and will continue if the service keeps up!

They are the nicest people! I'm a complete bike noob and they always patiently answer all my questions, give great service, my bikes are always in top shape thanks to them. Highly recommend!

I didn’t know much about the bikes so naturally I had MANY questions I wanted to ask. Emilie, patiently answered all my questions and she was very pleasant and was very professional and nice too! Thank you Emilie!

Always excellent service and better prices than other shops nearby.

Best mechanic in town. Good prices on parts and labour.

I love this little bike shop. Great service and knowledge.

One word. Andreas. 🤝

Helpful and friendly, will come back :)

Good prices nice staff

Bike knowledge and great service!!

Nice people excellent service.

Je m’attendais à une petite boutique de quartier avec peu de stock. Mais j’ai été surpris par le très beau choix de pièces et d’accessoires. J’ai aussi noté que les prix étaient raisonnables par rapport à la concurrence. Je vois que certains ont eu une expérience négative, mais cela n’a pas été du tout mon cas (mais je n’ai pas testé les services d’atelier). Au moins deux personnes très sympathiques sont venues me demander si elles pouvaient m’aider.
Mise à jour : seconde visite, toujours aussi bien.