Sub-Zero, Wolf, and Cove Showroom

Outstanding customer service and experience from the Wolf and Sub-Zero team in downtown Montreal! We bought our appliances during covid and did not have a proper demo of the features at the time of installation; hence we were only utilizing a small fraction of the total capability of our appliances. Even though we purchased them almost 4 years ago, we were treated to an extensive, and very enjoyable, one-on-one session with Alain Monarque, Manager of the Experience Center this morning, where he answered all our questions and taught us so many more features of our kitchen appliances that we were unaware of. Wow, he really knows his appliances! We were also treated to a professional demo by Chef Ashley featuring the Convection Steam Oven, where she answered all our questions over a wonderful 4 course meal that was prepared in front of us. Yes, this appliance really does everything and more. Thank you for wonderful after-sales customer service, attention and interest. We received top-rate service and support for our Wolf appliances from the Montreal Experience Center Team!

Attended an exclusive culinary showcase featuring the Wolf Steam Oven with the talented Chef Ashley Thornton. We were treated to an exquisite 4-course meal that truly showcased the versatility and power of the oven. This machine entirely replaces the conventional oven while preserving some of those old convection functions, but now with steam/humidity inside the cooking cavity. Checkout the Subzero/Wolf/Cove showroom in a Griffintown, Montreal if ever you're looking to remodel your kitchen/cooking appliances, the service is phenomenal! Thanks so much for the event today Samantha, it was unforgettable!

Meeting Samantha, the Sub-Zero, Wolf and Cove, specialist, and Chef Ashley at this showroom was an absolute stroke of luck! Samantha's dedication and follow-through are unparalleled. When she commits to something, she delivers without needing reminders. And Chef Ashley? She's a gem! Despite being a novice with gas ovens, Chef Ashley provided me with all the guidance I needed to kickstart my baking journey. Their expertise and support made my experience truly delightful.

If distance poses a challenge, fret not! Samantha and Chef Ashley go above and beyond by offering virtual video visits. They graciously dedicate as much time as needed, ensuring you never feel like a bother. Their commitment to customer satisfaction knows no bounds, making the experience seamless and accommodating. It's rare to find such genuine care and expertise in one place!

Samantha Newman was an absolute pleasure to deal with. Highly professional, knowledgeable, and helpful. The showroom is attractive and well laid out. A great one stop shop for all products Sub-Zero, WOLF and Cove.

Samantha and her team were so helpful in helping me find the perfect cooktop! She guided me to make the right choice! I am loving my new induction cooktop. Thank you!!

Our experience with Sub Zero/ Wolf started in 2016 when we purchased our first high end appliances from them. Everything from the planning, the installation and the after sales service has been excellent. We are purchasing again this year for our new home. Alain Monarque has been going above and beyond to make sure we are happy customers. Thank you for the delightful culinary experience - Chef Ashley was amazing and all of our questions and concerns were addressed. Highly recommended!

After a visit in the Montreal Subzero-Wolf showroom, I was able to see and make a decision on a Wolf induction cooktop purchase. Samatha took the time to explain new model versus the old one. As the new model are not yet in any appliance stores in the greater Montreal area .Thank you Samantha

Samantha was professional, patient, and understood my needs. It was by far the best experience I had with choosing high-end appliances. Keep it up!

Samantha is a real pro in all sense of the word. I am building a new home and have a million decisions to make and she was not only the fastest to respond, she had her answers and was always willing to re-quote! I strongly recommend.

Customer service a 10/10, attention to detail is amazing, communication has been perfect throughout the process and overall want to please clients puts Alain and the Wolf team in a league of their own.

My experience is always excellent and Samantha is extremely pleasant & knowledgable about the products!

Best quality product! We always recommend their products for our clients, the experience at the store is amazing.

We loved the experience and presentation from Asley. The explanation and details was exactly what we needed to start our new adventure with our appliances ;-) Thank you!

Beautiful store !! I was served by Samantha and she was very helpful.

Amazing opportunity to see a chef cook on the appliances you’re thinking of buying, ask any and all questions about cooking, appliances or whatever else comes up and to enjoy good food with others sharing the experience.

High-end appliances with excellent, personalized service. Great products, great service.

Excellent customer service and Marie-Soleil answered all my questions. Very professional.

Very nice appliances!

Superbe expérience. Nous avons pris un rendez-vous avec Alain via leur plateforme très conviviale et lors de notre arrivé dans la salle de montre nous étions sa priorité. Il nous a très bien conseillé et a sus identifier nos besoins. C'est une expérience à vivre!! Merci Alain!

Nous avons eu le plaisir de rencontrer Samantha lors de notre récente visite pour acheter des électroménagers. Son service a été exceptionnel du début à la fin. Samantha a été très gentille et patiente, prenant le temps d'expliquer en détail les différents produits et leurs caractéristiques. Malgré notre arrivé non prévue, elle a généreusement trouvé le temps de nous recevoir entre deux rendez-vous, ce qui a été très apprécié.

De plus, Samantha a été très réactive à nos questions, que ce soit par courriel ou par téléphone. Sa disponibilité et sa rapidité de réponse ont grandement facilité notre processus d'achat.

Nous sommes très satisfaits du service que nous avons reçu de la part de Samantha et recommandons vivement ses services à ceux qui recherchent un conseiller en électroménager compétent et attentionné.