Brantford Home Hardware

This Home Hardware is amazing! The staff especially Laurie are simply phenomenal- I had specific questions regarding a product and she went above and beyond explaining everytjing. Made me feel incredibly empowered.

Clean store, well stocked, and the staff are extremely knowledgeable- their experience is vital and essential. Will be a repeat customer!

A+
I have always liked this store. The employees are friendly and provide great service. Today I was helped by Lorie. I explained that I needed a tool to remove my licence plates because my multi-driver just wasn't doing the trick. She came outside with an array of tools and removed the bolts for me so I wouldn't have to buy a tool I would likely never use again. She's a pro.

Mistakenly went to the other Home hardware down the road J/K to pick up my order I purchased online around 4pm no one acknowledged me, said hello and the customer service rep younger gentleman basically shrugged me off after providing my pick up confirmation , he honestly really didn’t care that I was there. I was polite ,thanked him for his help . I went to this location walked in the door immediately greeted with a hello , walked to customer service showed them my pick up confirmation again met with polite, professional and upbeat customer service while I waited for my item to come from the back the store was busy regardless a staff member would take the time to ask if I needed help , a couple of them were in the middle of carrying out items for other customers yet still stopped to ask how I was doing and if I needed help . Top notch and outstanding customer service , thank you :) I’ll definitely be back.

In my hometown all we had was a Home Hardware. I even bought music and clothes their back in the day. Home Hardware still has a wide diversity of products and services.You can get water on the outside and inside of the store for potable purposes. The prices are reasonable and it's a busy place. Stories very clean and they're definitely following covid guidelines.

Was in today and Terry helped me out. And let me just say he is one of the most kind and helpful man I've ever come across. He is amazing at explaining and giving advice/ideas. Make sure you treat him well, because of him this is now my go to store for anything I could need. 100 times better than canadian tire!

I have used this stain on my fence, my deck and my front porch. I love it. It goes on easy and absorbs quickly. Be sure to follow the guidelines as to what outdoor temperature to stain in. Shake it very very well. lol

Best place to buy plumbing stuff best quality, staff is very supportive - cashier lady allowed me to seat and give my online exam over there. 100 % recommend place to everyone - the way they guide you is awesome 👍👍👍.

Love this black label 800 Louisiana grill, onwer was great spent like an hour with me discussing all the pros and cons and was so much help, I used it so much in the first 2 weeks I went thru a 40 lbs bad of pellets lol

Needed 2x Keys cut, got 2x Keys cut. They work just fine.

Just wanted to take a minute to acknowledge how great the staff are at the Brantford King George road store. This morning, I went in to pickup a snowblower (December 7th). Not only does the staff there always welcome you with a smile, the gentleman (I'm sorry I didn't catch your name!) helped me load it into my SUV and even gave me a couple of tips. This kind of service isn't exclusive to my visit today. Any time I go to that location, it's the same excellent service! Thank you for always providing a great customer experience. It's mich appreciated!

Best Home Hardware in Canada.
I should know. I have been in most

Not the biggest hardware store but the best staffed. Employees go out of their way to try and help customers. Surprisingly alot of products that you didn't know you needed at sometimes better prices than the online stores.

I love Homehardware. Everything is easy to find. I also love the fact that I’m supporting a Canadian business. During the pandemic all I needed to do was call Homehardware and they had what I needed. Unlike Homehardware or Lowe’s with your American companies, and had to order what I wanted.

Great service, I recommend this location for all your needs, the staff have great product knowledge and will go out of there way to help you. They treat you as family and this starts from the top (owner) and it works it’s way down to rest of the staff.👍 My latest purchase was a Pit Boss Smoker/BBQ and the help I got was awesome!!! 5 👍 THUMBS UP for the GREAT service!!

What's to say? Home Hardware businesses are historically one of the best "local institutions" in their surrounding areas and this one is no different. Friendly staff and a cute store. Retail cooperatives can be a welcome change of pace from larger corporate competition if you ask me.

What a pleasant shopping experience! Reminded me of shopping when I was younger; kind attentive staff so willing to help! Will definitely be back.

I wasn't even a customer. I was eating ice cream in my vehicle and saw how amazing Dylan and the team were handling curbside pickup! Dylan was quick and curious with everyone he interacted with and service was very quick. I called the store manager on duty to tell him how great everything was looking. They were all very thankful. Be kind to retail workers always and especially during these ever changing times.
My family will be shopping at this Home Hardware from now on!

Just came from down the street.
Super friendly, knowledgeable, quick service. Thank you!

The staff here are so lovely and helpful! I visit them before beginning any new DIY and for advice when something comes up that we need to fix around the house. Their knowledge and expertise have assisted me greatly and I feel comfortable asking any question without being made to feel silly. We have shopped at this location many times over the last few years and they are always so friendly and efficient. I don't think we've ever had to wait in a line as they always have multiple people on the registers. Thank you for all of your help, hard work and dedication! I highly recommend this location.

I received such great service! Had a defective product and Greg (I think) from hardware was so kind and helpful. 10/10